03-13-2012 06:00 PM - edited 03-16-2019 10:06 AM
I am using CME router 2921. I have one FXO card (4 ports) and four PSTN lines are connected to my router. We need for our customer to be able to forward and unforward the site's main line. The main line is 5551234 and we need to forward it to 5559000. The main line 5551234 also has rollover setup with the Telco to roll to the other 3 site lines. I know how to configure night service and we have this working, however we would like to utilize the telco's fowarding utilizing *72 to turn on and *73 to turn off. I figured an easy way to do this would be to setup speeddials for the receptionist phone however I'm not sure how we would specify voice-port 0/1/0 to make sure the forwarding is set on the main line. Any other suggestion or tip will be very helpful to me. Following are the four PSTN numbers which i have assigned to FXO ports:
voice-port 0/1/0 = 5551234
voice-port 0/1/1 = 5551235
voice-port 0/1/2 = 5551236
voice-port 0/1/3 = 5551237
Your consideration in this regard will highly be commendable.
03-14-2012 01:16 AM
You need to configure dial-peer so that each particula call/code, will got to a specific port.
Are you the end user, or are you working with a reptuable consultant, or UC certified Cisco Partner ?
03-14-2012 05:17 AM
Thank you Paolo, but your answer doesn't help much. I can spell reputable, does that mean CCNA Voice would cover this particular challenge? I don't think so.
I configured the CME and it is working fine with PRI, 4 backup lines and 60 ephones and 5 VG's with numerous analog ports. We have night service working however there is a delay and the gain is constantly needing adjustment as the call quality is not good. I simply want to eliminate the CME as any issue and allow the telco to transfer calls at the CO prior to it hitting the CME for night hours as the site is closed however important nurse/doctor calls are needed at the answering service. I was hoping someone else had this issue in the past and was looking for some suggestions.
03-14-2012 05:31 AM
I should also mention we have the telco porting the main number (which is on voice-port 0/1/0 = 5551234) to the PRI. It is the number 5551234 that I want to be able to have the receptionist press a button (either programmed ephone or speed dial) at the end of the day that would initiate *72,,5559000# through voice-port 0/1/0. The next morning the receptionist would press a button that would initiate *73 through same voice-port 0/1/0. Is this possible?
03-14-2012 05:33 AM
Yes, as mentioned before, you can use dial-peer configuration for that. But you will have to dial as many numbers for as many lines may received a call. So, most people rpefer to handle transfer/schedules at system level instead.
03-14-2012 05:37 AM
Paolo, can you provide any examples? As far as most people prefer....what if the CME dies overnight?
03-14-2012 05:59 AM
Tony all you have to do is configure dial-peer with the sequences, you should know about dial-peers ?
http://www.cisco.com/en/US/partner/docs/ios/12_2/voice/configuration/guide/vvfpeers.html
There is a variety of ways to cover calls after hours, night service is just one.
03-14-2012 06:25 AM
Paolo, we aren't communicating well. Please stop trying to sell me on Cisco ways as I've stated I'm well aware of the CME abilities with night service. I'm trying to find help, not hire someone. Here is an example of my config:
!
voice-port 0/1/0
trunk-group outbound 4
input gain 5
connection plar 2001
description 913-555-1234
caller-id enable
!
voice-port 0/1/1
trunk-group outbound 3
input gain 5
connection plar 2001
description 913-555-1235
caller-id enable
!
voice-port 0/1/2
trunk-group outbound 2
input gain 5
connection plar 2001
description 913-555-1236
caller-id enable
!
voice-port 0/1/3
trunk-group outbound 1
input gain 5
connection plar 2001
description 913-555-1237
caller-id enable
!
!
!
mgcp profile default
!
!
dial-peer cor custom
name local
name domestic
name international
name tollfree
name infoservices
!
!
dial-peer cor list call-internal
!
dial-peer cor list call-local
member local
!
dial-peer cor list call-domestic
member domestic
!
dial-peer cor list call-international
member international
!
dial-peer cor list call-tollfree
member tollfree
!
dial-peer cor list call-infoservices
member infoservices
!
dial-peer cor list user-local
member local
member tollfree
!
dial-peer cor list user-domestic
member local
member domestic
member tollfree
!
dial-peer cor list user-international
member local
member domestic
member international
member tollfree
member infoservices
!
!
dial-peer voice 300 voip
translation-profile outgoing Direct2VM
destination-pattern 8000
session protocol sipv2
session target ipv4:192.168.168.1
dtmf-relay sip-notify
codec g711ulaw
no vad
!
dial-peer voice 999 pots
trunkgroup outbound
call-block disconnect-cause incoming call-reject
huntstop
destination-pattern 81[2-9]..976....
!
dial-peer voice 998 pots
trunkgroup outbound
call-block disconnect-cause incoming call-reject
huntstop
destination-pattern 81900.......
!
dial-peer voice 1 pots
incoming called-number ....
direct-inward-dial
!
dial-peer voice 2 pots
trunkgroup outbound
destination-pattern 911
forward-digits 3
!
dial-peer voice 3 pots
trunkgroup outbound
destination-pattern 8911
forward-digits 3
!
dial-peer voice 4 pots
trunkgroup outbound
corlist incoming call-local
preference 3
destination-pattern 8[2-7,9]......
forward-digits 7
!
dial-peer voice 5 pots
trunkgroup outbound
corlist incoming call-local
destination-pattern 8816[2-9]......
forward-digits 10
!
dial-peer voice 6 pots
trunkgroup outbound
corlist incoming call-domestic
destination-pattern 81[2-9]..[2-9]......
forward-digits 11
!
dial-peer voice 7 pots
trunkgroup outbound
corlist incoming call-local
shutdown
destination-pattern 8011T
prefix 011
!
dial-peer voice 8 pots
trunkgroup outbound
corlist incoming call-tollfree
destination-pattern 81888[2-9]......
forward-digits 11
!
dial-peer voice 9 pots
trunkgroup outbound
corlist incoming call-tollfree
destination-pattern 81877[2-9]......
forward-digits 11
!
dial-peer voice 10 pots
trunkgroup outbound
corlist incoming call-tollfree
destination-pattern 81866[2-9]......
forward-digits 11
!
dial-peer voice 11 pots
trunkgroup outbound
corlist incoming call-tollfree
destination-pattern 81855[2-9]......
forward-digits 11
!
dial-peer voice 12 pots
trunkgroup outbound
corlist incoming call-tollfree
destination-pattern 81800[2-9]......
forward-digits 11
!
dial-peer voice 15 pots
trunkgroup outbound
corlist incoming call-local
preference 3
destination-pattern 88[2-9,0].....
forward-digits 7
!
dial-peer voice 16 pots
trunkgroup outbound
corlist incoming call-local
preference 3
destination-pattern 881[1-5,7-9,0]....
forward-digits 7
!
night-service code *1234
!
!
ephone 1
device-security-mode none
mac-address 1111.2222.3333
username "receptionist" password 12345
speed-dial 1 891375559000 label "Night Service"
speed-dial 2 2000 label "Day Service"
paging-dn 291
type 7962 addon 1 7915-24
button 1:1 3m295 4m296 5m297
button 6m298 8m3 9m4 10m5
button 11m6 12m7 13m8 14m9
button 15m10
!
03-14-2012 08:33 AM
Why is something that is simple with an Avaya IP Office so difficult with a CME? Am I making this too difficult myself and missing the easy solution?
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