Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CME call forwarding with Telco *72

I am using CME router 2921. I have one FXO card (4 ports) and four PSTN lines are  connected to my router.  We need for our customer to be able to forward and unforward the site's main line.  The main line is 5551234 and we need to forward it to 5559000.  The main line 5551234 also has rollover setup with the Telco to roll to the other 3 site lines.  I know how to configure night service and we have this working, however we would like to utilize the telco's fowarding utilizing *72 to turn on and *73 to turn off.  I figured an easy way to do this would be to setup speeddials for the receptionist phone however I'm not sure how we would specify voice-port 0/1/0 to make sure the forwarding is set on the main line. Any other suggestion or tip will be very helpful to me.  Following are the four PSTN numbers which i have assigned to FXO ports:

voice-port 0/1/0 = 5551234

voice-port 0/1/1 = 5551235

voice-port 0/1/2 = 5551236

voice-port 0/1/3 = 5551237

Your consideration in this regard will highly be commendable.

8 REPLIES
Hall of Fame Super Gold

Re: CME call forwarding with Telco *72

You need to configure dial-peer so that each particula call/code, will got to a specific port.

Are you the end user, or are you working with a reptuable consultant, or UC certified Cisco Partner ?

New Member

CME call forwarding with Telco *72

Thank you Paolo, but your answer doesn't help much.  I can spell reputable, does that mean CCNA Voice would cover this particular challenge?  I don't think so. 

I configured the CME and it is working fine with PRI, 4 backup lines and 60 ephones and 5 VG's with numerous analog ports.  We have night service working however there is a delay and the gain is constantly needing adjustment as the call quality is not good.  I simply want to eliminate the CME as any issue and allow the telco to transfer calls at the CO prior to it hitting the CME for night hours as the site is closed however important nurse/doctor calls are needed at the answering service.  I was hoping someone else had this issue in the past and was looking for some suggestions.

New Member

CME call forwarding with Telco *72

I should also mention we have the telco porting the main number (which is on voice-port 0/1/0 = 5551234) to the PRI.  It is the number 5551234 that I want to be able to have the receptionist press a button (either programmed ephone or speed dial) at the end of the day that would initiate *72,,5559000# through voice-port 0/1/0.   The next morning the receptionist would press a button that would initiate *73 through same voice-port 0/1/0.  Is this possible?

Hall of Fame Super Gold

CME call forwarding with Telco *72

Yes, as mentioned before, you can use dial-peer configuration for that. But you will have to dial as many numbers for as many lines may received a call. So, most people rpefer to handle transfer/schedules at system level instead.

New Member

CME call forwarding with Telco *72

Paolo, can you provide any examples?  As far as most people prefer....what if the CME dies overnight?

Hall of Fame Super Gold

Re: CME call forwarding with Telco *72

Tony all you have to do is configure dial-peer with the sequences, you should know about dial-peers ?

http://www.cisco.com/en/US/partner/docs/ios/12_2/voice/configuration/guide/vvfpeers.html

There is a variety of ways to cover calls after hours, night service is just one.

New Member

CME call forwarding with Telco *72

Paolo, we aren't communicating well.  Please stop trying to sell me on Cisco ways as I've stated I'm well aware of the CME abilities with night service.  I'm trying to find help, not hire someone.  Here is an example of my config:

!

voice-port 0/1/0

trunk-group outbound 4

input gain 5

connection plar 2001

description 913-555-1234

caller-id enable

!

voice-port 0/1/1

trunk-group outbound 3

input gain 5

connection plar 2001

description 913-555-1235

caller-id enable

!

voice-port 0/1/2

trunk-group outbound 2

input gain 5

connection plar 2001

description 913-555-1236

caller-id enable

!

voice-port 0/1/3

trunk-group outbound 1

input gain 5

connection plar 2001

description 913-555-1237

caller-id enable

!

!

!

mgcp profile default

!

!

dial-peer cor custom

name local

name domestic

name international

name tollfree

name infoservices

!

!

dial-peer cor list call-internal

!

dial-peer cor list call-local

member local

!

dial-peer cor list call-domestic

member domestic

!

dial-peer cor list call-international

member international

!

dial-peer cor list call-tollfree

member tollfree

!

dial-peer cor list call-infoservices

member infoservices

!

dial-peer cor list user-local

member local

member tollfree

!

dial-peer cor list user-domestic

member local

member domestic

member tollfree

!

dial-peer cor list user-international

member local

member domestic

member international

member tollfree

member infoservices

!

!

dial-peer voice 300 voip

translation-profile outgoing Direct2VM

destination-pattern 8000

session protocol sipv2

session target ipv4:192.168.168.1

dtmf-relay sip-notify

codec g711ulaw

no vad

!

dial-peer voice 999 pots

trunkgroup outbound

call-block disconnect-cause incoming call-reject

huntstop

destination-pattern 81[2-9]..976....

!

dial-peer voice 998 pots

trunkgroup outbound

call-block disconnect-cause incoming call-reject

huntstop

destination-pattern 81900.......

!

dial-peer voice 1 pots

incoming called-number ....

direct-inward-dial

!

dial-peer voice 2 pots

trunkgroup outbound

destination-pattern 911

forward-digits 3

!

dial-peer voice 3 pots

trunkgroup outbound

destination-pattern 8911

forward-digits 3

!

dial-peer voice 4 pots

trunkgroup outbound

corlist incoming call-local

preference 3

destination-pattern 8[2-7,9]......

forward-digits 7

!

dial-peer voice 5 pots

trunkgroup outbound

corlist incoming call-local

destination-pattern 8816[2-9]......

forward-digits 10

!

dial-peer voice 6 pots

trunkgroup outbound

corlist incoming call-domestic

destination-pattern 81[2-9]..[2-9]......

forward-digits 11

!

dial-peer voice 7 pots

trunkgroup outbound

corlist incoming call-local

shutdown

destination-pattern 8011T

prefix 011

!

dial-peer voice 8 pots

trunkgroup outbound

corlist incoming call-tollfree

destination-pattern 81888[2-9]......

forward-digits 11

!

dial-peer voice 9 pots

trunkgroup outbound

corlist incoming call-tollfree

destination-pattern 81877[2-9]......

forward-digits 11

!

dial-peer voice 10 pots

trunkgroup outbound

corlist incoming call-tollfree

destination-pattern 81866[2-9]......

forward-digits 11

!

dial-peer voice 11 pots

trunkgroup outbound

corlist incoming call-tollfree

destination-pattern 81855[2-9]......

forward-digits 11

!

dial-peer voice 12 pots

trunkgroup outbound

corlist incoming call-tollfree

destination-pattern 81800[2-9]......

forward-digits 11

!

dial-peer voice 15 pots

trunkgroup outbound

corlist incoming call-local

preference 3

destination-pattern 88[2-9,0].....

forward-digits 7

!

dial-peer voice 16 pots

trunkgroup outbound

corlist incoming call-local

preference 3

destination-pattern 881[1-5,7-9,0]....

forward-digits 7

!

night-service code *1234

!

!

ephone  1

device-security-mode none

mac-address 1111.2222.3333

username "receptionist" password 12345

speed-dial 1 891375559000 label "Night Service"

speed-dial 2 2000 label "Day Service"

paging-dn 291

type 7962 addon 1 7915-24

button  1:1 3m295 4m296 5m297

button  6m298 8m3 9m4 10m5

button  11m6 12m7 13m8 14m9

button  15m10

!

New Member

CME call forwarding with Telco *72

Why is something that is simple with an Avaya IP Office so difficult with a CME?  Am I making this too difficult myself and missing the easy solution?

772
Views
0
Helpful
8
Replies