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Community Member

CME Call fwd all custom FAC

Hi,

I have an issue with a customer , they are using CME FW Version 12.4.

They want to implement a custom Feature access code so when someone dials *72 it should allow them to fwd all and to cancel fwding they need to press *73 .

I've done this setup before, on another router and it's working perfectly fine but this one is having issue .

When they press *72 it asks them to fwd call and they enter the number but when a call comes in it comes to the original location.

The commands I used to setup this feature are:

C2821-000#show telephony-service fac

  telephony-service fac custom

    callfwd all *72

    callfwd cancel *73

Is there anything that I'm missing .

The configuration is attached

Thanks for your help

Saima

Everyone's tags (7)
3 REPLIES
Hall of Fame Super Gold

CME Call fwd all custom FAC

Update IOS and check again.

Community Member

CME Call fwd all custom FAC

But what about the other router that has the same version 12.4 and FAC is working on that one .

Hall of Fame Super Gold

CME Call fwd all custom FAC

Then stay as it is, make no changes, and remain with the problem.

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