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New Member

CME Caller-Name not passed by CUE Auto Attendant

I just created a custom CUE script for a CME customer and they "now" don't receive the Caller-Name information when the call is transferred to them via the Auto Attendant.

Is this a Script issue or CME-SIP issue?

Thanks!

Scotty

2 REPLIES
New Member

Re: CME Caller-Name not passed by CUE Auto Attendant

try using this command in cue

ccn subsystem sip

transfer-mode semi-attended

New Member

Re: CME Caller-Name not passed by CUE Auto Attendant

I have a deployment of CCME CUE 3.1 and 4.3, and I use the CUE with transfer-mode attended. In this case when the CUE transmitting an incoming call to a destination, the caller can not hear the ring-back tone. Also in transfer-mode phone that receives the call of CUE does not show the number of the caller.

you've solved this? Thank you very much.

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