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Community Member

CME configuration help

Hi All,

here is my scenario, when somebody calls to CME, after three rings the call forwards to cell phone (so far is OK), if cell phone doesn't answer, then the call redirect to CME and caller be able to leave a message on CUE. do you have any suggestion how to configure this scenario? cell phone and CME both running through Cbeyond service provider.

appreciate for your suggestion

Alex

3 REPLIES
Hall of Fame Super Gold

Re: CME configuration help

Hi,

have you tried doing this with an hunt-group ?

Do you have pots lines to try calling the cellphone?

Community Member

Re: CME configuration help

there is no pots dial-peer. I didn't configure hunt group. that's all I did, "call-forward noan 2261492 timeout 10" on ephone-dn which enable it to forward call to cell phone. How can I get call back to CME?

thanks

Alex

Hall of Fame Super Gold

Re: CME configuration help

Hi,

ASAIK, the only way to try sequentially more than one number on no-answer, is an hunt-group.

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