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cme creating web users for call report monitoring

Hi, I would like to create a user on call manager express to be able to monitor the call reports but not be able to change the system settings. Not Web edit privileges. Is it possible.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: cme creating web users for call report monitoring

Hi Michalis,

This is possible if you customize the XML file as shown below;

Creating a Customized XML File for Customer Administrator GUI

The XML configuration file specifies the parameters and features that are available to customer administrators and the parameters and features that are restricted.

DETAILED STEPS

--------------------------------------------------------------------------------

Step 1 Copy the XML template and open it in any text editor (see the "XML Configuration File Template: Example" section). Name the file something that is meaningful to you and use "xml" as its suffix. For example, you could name the file "custadm.xml."

Step 2 Edit the XML template. Within the template, each line that starts with a title enclosed in angle brackets describes an XML object and matches an entity name in the Cisco CME GUI. For example, "" refers to the Add Extension capability, and "" refers to the Type field on the Add Extension window. For each object in the template, you have a choice of actions. Your choices appear within brackets; for example, "[Hide | Show]" indicates that you have a choice between whether this object is hidden or visible when a customer administrator logs in to the GUI. Delete the action that you do not want and the vertical bar and brackets around the actions.

For example, to hide the Sequence Number field, change the following text in the template file:

[Hide | Show]

to the following text in your configuration file:

Hide

Edit every line in the template until you have changed each choice in brackets to a single action and you have removed the vertical bars and brackets. A sample XML file is shown in the "XML Configuration File: Example" section.

Step 3 Copy the file to a TFTP or FTP server that can be accessed by the Cisco Unified CME router.

Step 4 Copy your file to flash memory on the Cisco Unified CME router.

Router# copy tftp flash

Step 5 Load the XML file from router flash memory.

Router(config)# telephony-service

Router(config-telephony)# web customize load filename

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmegui.html#wp1056391

Hope this helps!

Rob

3 REPLIES
Hall of Fame Super Red

Re: cme creating web users for call report monitoring

Hi Michalis,

This is possible if you customize the XML file as shown below;

Creating a Customized XML File for Customer Administrator GUI

The XML configuration file specifies the parameters and features that are available to customer administrators and the parameters and features that are restricted.

DETAILED STEPS

--------------------------------------------------------------------------------

Step 1 Copy the XML template and open it in any text editor (see the "XML Configuration File Template: Example" section). Name the file something that is meaningful to you and use "xml" as its suffix. For example, you could name the file "custadm.xml."

Step 2 Edit the XML template. Within the template, each line that starts with a title enclosed in angle brackets describes an XML object and matches an entity name in the Cisco CME GUI. For example, "" refers to the Add Extension capability, and "" refers to the Type field on the Add Extension window. For each object in the template, you have a choice of actions. Your choices appear within brackets; for example, "[Hide | Show]" indicates that you have a choice between whether this object is hidden or visible when a customer administrator logs in to the GUI. Delete the action that you do not want and the vertical bar and brackets around the actions.

For example, to hide the Sequence Number field, change the following text in the template file:

[Hide | Show]

to the following text in your configuration file:

Hide

Edit every line in the template until you have changed each choice in brackets to a single action and you have removed the vertical bars and brackets. A sample XML file is shown in the "XML Configuration File: Example" section.

Step 3 Copy the file to a TFTP or FTP server that can be accessed by the Cisco Unified CME router.

Step 4 Copy your file to flash memory on the Cisco Unified CME router.

Router# copy tftp flash

Step 5 Load the XML file from router flash memory.

Router(config)# telephony-service

Router(config-telephony)# web customize load filename

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmegui.html#wp1056391

Hope this helps!

Rob

New Member

Re: cme creating web users for call report monitoring

Thank you Rob It was helpful!!!

I will try to do it tomorrow morning!!!

Hall of Fame Super Red

Re: cme creating web users for call report monitoring

Hi Michalis,

You are most welcome! Let us know how this works out.

Cheers!

Rob

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