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New Member

cme, cue 7.1, create voicemail for analog phone

hi,

not an expert here but I've manged to configure a 2811 with cme, cue and I can give a voicemail box to each of my cisco voip phones.

now I've installed an analog phone on an fxs interface. the phone works but from the cue gui I can't create a voicemail for this analog phone.

can this be done? can someone give me a pointer or an example?                  

my main config for the fxs in cme is this,

voice-port 0/2/1

cptone CA

description *** HOME PHONE ***

station-id name Pat

station-id number 41250

caller-id enable

dial-peer voice 32 pots

description *** HOME PHONE ***

destination-pattern 41250

port 0/2/1

no sip-register

dial-peer voice 3004 voip

description *** HOME DID (xxx) xxx-xxxx ***

translation-profile incoming HOME_CALLED_1

voice-class codec 1

session protocol sipv2

session target sip-server

incoming called-number 5556667777

dtmf-relay rtp-nte

ip qos dscp cs5 media

ip qos dscp cs4 signaling

no vad

voice translation-profile HOME_CALLED_1

translate called 40

voice translation-rule 40

rule 1 /5556667777/ /41250/

now when I go under cue GUI in cue 7.1 I see nothing allowing me to setup a voicemail for my home analog phone.

can you give me a code example in the CLI or screenshots in the gui either way will work for me.

thank you!!

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

cme, cue 7.1, create voicemail for analog phone

Hello Pam

To configure voicemail for analog phones ie FXS port, you need to register the FXS using sccp/skinny with CME first.

Here is sample config

Here's an example config for your reference :

stcapp ccm-group 1

stcapp

voice-port 0/0/0 <----------------------- FXS port !!!!!!!!!

sccp local GigabitEthernet0/0   <---- u can use FE or VLAN as well

sccp ccm 10.0.10.1 identifier 1  <--- IP source address (under telephony-service)

sccp

sccp ccm group 1

bind interface GigabitEthernet0/0  <----u can use Vlan or FE to match with above

associate ccm 1 priority 1

Define one dialpeer for each FXS port as following:

dial-peer voice 10000 pots

service stcapp

port 0/0/0

Define the ephone-dn for FXS port (one for each port)

ephone-dn  1  dual-line

number 1234

name DK-Analog-FXS

call-forward busy XXXX  <-----------  XXXX is the vmail pilot

call-forward noan XXXX timeout 10

Define ephone for the FXS port :

ephone  1

username "fxs1" password cisco

mac-address 360C.6BD8.0000  (to Find mac-address)

type anl

button  1:45

To find the mac address for FXS, either use "sh stcapp device voice-port x/y/z command (last 12 chars in Device Name field)  or run  "debug ephone reg" to see what is the mac.

and eventually you will be able a mailbox for the fxs extn on the CUE.

refer below link for more configuration and details

http://www.cisco.com/en/US/docs/ios/voice/fxs/configuration/guide/fxsbasic.html#wp1010335


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.
10 REPLIES

cme, cue 7.1, create voicemail for analog phone

Hi Pam,

Check this thread -https://supportforums.cisco.com/thread/2024091

Rate helpful post.

Thanks

Manish

Cisco Employee

cme, cue 7.1, create voicemail for analog phone

Hello Pam

To configure voicemail for analog phones ie FXS port, you need to register the FXS using sccp/skinny with CME first.

Here is sample config

Here's an example config for your reference :

stcapp ccm-group 1

stcapp

voice-port 0/0/0 <----------------------- FXS port !!!!!!!!!

sccp local GigabitEthernet0/0   <---- u can use FE or VLAN as well

sccp ccm 10.0.10.1 identifier 1  <--- IP source address (under telephony-service)

sccp

sccp ccm group 1

bind interface GigabitEthernet0/0  <----u can use Vlan or FE to match with above

associate ccm 1 priority 1

Define one dialpeer for each FXS port as following:

dial-peer voice 10000 pots

service stcapp

port 0/0/0

Define the ephone-dn for FXS port (one for each port)

ephone-dn  1  dual-line

number 1234

name DK-Analog-FXS

call-forward busy XXXX  <-----------  XXXX is the vmail pilot

call-forward noan XXXX timeout 10

Define ephone for the FXS port :

ephone  1

username "fxs1" password cisco

mac-address 360C.6BD8.0000  (to Find mac-address)

type anl

button  1:45

To find the mac address for FXS, either use "sh stcapp device voice-port x/y/z command (last 12 chars in Device Name field)  or run  "debug ephone reg" to see what is the mac.

and eventually you will be able a mailbox for the fxs extn on the CUE.

refer below link for more configuration and details

http://www.cisco.com/en/US/docs/ios/voice/fxs/configuration/guide/fxsbasic.html#wp1010335


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.
New Member

cme, cue 7.1, create voicemail for analog phone

maybe you can help me with one last thing,

i configured this and it works great!!

when I have a voicemail in unity my analog phone says : new voicemail.

problem is when I delete the message the 'new voicemail' on my analog phone does not go away... anything I can do to fix this?

thanks.

Cisco Employee

cme, cue 7.1, create voicemail for analog phone

Do you hear the same message "a new voicemail" or is it after deleting the message ligth still glow?

can you please send me the output of " show stcapp device voice-port XX"


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.
New Member

cme, cue 7.1, create voicemail for analog phone

the phone does not have lights.

on the analog phone when there is a message in unity(voicemail) on the phone is says 'new voicemail' so I go and listen to the voicemail and then delete it.

but on the phone it still says 'new voicemail' so the new voicemail message on the analog phone does not go away.

the only way is to directly on the phone go in the analog phone settings using the phone buttons and CLEAR the message indicator and then it goes away.

I wonder if there is a way for the phone to know that there is no more messages in unity.

RTR#show stcapp device voice-port 0/2/1

Port Identifier:  0/2/1

Device Type:      ALG

Device Id:        1

Device Name:      AN175AEDDAB9101

Device Security Mode : None

Modem Capability: None

Device State:     IS

Diagnostic:       None

Directory Number: 41250

Dial Peer(s):     32

Dialtone after remote onhook feature: activated

Busytone after remote onhook feature: not activated

Last Event:       STCAPP_DC_EV_DEVICE_SET_LAMP

Line State:       IDLE

Line Mode:        CALL_BASIC

Hook State:       ONHOOK

mwi:              DISABLE

vmwi:             ON

PLAR:             DISABLE

Callback State:   DISABLED

Number of CCBs:   0

Global call info:

    Total CCB count      = 0

    Total call leg count = 0

New Member

cme, cue 7.1, create voicemail for analog phone

for an analog phone to say on the screen (new voicemail) and clear the message when there is no new voicemail

do I need to have MWI: enabled and vmwi: on or just vmwi: on is enought?

if I need mwi: Enable how would I enable it?

I tried this but I still see mwi: disable.

voice-port 0/2/1

mwi

cptone CA

timeouts ringing infinity

description *** HOME PHONE ***

station-id name home phone

station-id number 41250

caller-id enable

New Member

cme, cue 7.1, create voicemail for analog phone

just to add,

wmi: disabled

vmwi: off

it means there is nothing or no voice mail and that the analog phone is not getting vmwi from the phone system,

I just called home left a message and I got this,

mwi:              ENABLE

vmwi:             ON

my problem remains, when I delete the voice message from unity, on the anlog phone the message (new voicemail) remains it doesn't go away on its own anything I can do to fix this?

Cisco Employee

cme, cue 7.1, create voicemail for analog phone

Just try configure this, give it try and check if its work.

#stcapp supplementary-services

#port XX

#mwi audible

#end


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.
New Member

cme, cue 7.1, create voicemail for analog phone

mwi audiable is not there...

this is all I have,

RTR(config-stcapp-suppl-serv-port)#?

Select supp features configuration commands:

  default      Set a command to its defaults

  exit         Exit from configuring supp services features

  hold-resume  Enable hold-resume supp services when controlled by CUCM and in

               feature mode

  no           Negate a command or set its defaults

Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version 12.4(24)T8

Cisco Employee

cme, cue 7.1, create voicemail for analog phone

I am not sure why it does not show up there, accroding to the configuration guide it does shows up

How to Configure AMWI and VMWI


Note This  document does not contain details about configuring  Cisco Unified Communications Manager or Cisco Unified CME. See the  documentation for these products for installation and configuration  instructions.


To enable any of the MWI options, perform the following steps:

SUMMARY STEPS

1. enable

2. configure terminal

3. stcapp supplementary-services

4. port port-number

5. mwi {audible | visible | both}

6. end

May be i am missing something , let see if anyone can answer this thread


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.
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