CME+ CUE - How to play an audio file instead of ringback?
When a customer calls CME with CUE and dials an extension, a ringing tone is heard by the caller while the call is ringing on the destination phone. It is required to play a marketing message instead of this ringing tone to the calling customer.
Re: CME+ CUE - How to play an audio file instead of ringback?
You need to create auto attendant scripts on CUE for for caller to here greetings and define the pilot number in that script, so that whenever a user calls from outside, it hits on the pilot number and greeting plays.
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