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CME/CUE Message in VMBox from VM Pilot?

I have a CME 7.0(0) with a NM-CUE 3.2.1 environment. I have one user who occasionally gets messages in her vmbox with the system stating they are from the VM pilot. When attempting to play the message there is no message, but the message options start playing at the third option. So it's like the options are truncated.

The configuration looks good. I'm more concerned about the messages from the VM Pilot than the non-message.

Has anyone seen this before?

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