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New Member

CME - Dailing Out as quick as possible

We use CME. When users attempt to place an outbound call, they only have approximetly four seconds to complete the 10 digit dailing. Beyound four seconds, a busy signal is generated, thus, unable to place the call.We obviously need to make an adjustment, thus, giving more time to the Users, to successfully place calls. Any insight on CME configuaration would be helpful and very much appreciated. Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: CME - Dailing Out as quick as possible

Try this

telephony-service
     timeouts interdigit xxx

increase the interdigit time as you required. replace the xxx with vlaue in sec

7 REPLIES
Cisco Employee

Re: CME - Dailing Out as quick as possible

Take a look at your dial peers for overlapping.

You might need to add a T to the shortest pattern to allow more digits to be dialed.

Table 3     Wildcard Symbols Used in Destination Patterns

http://www.cisco.com/en/US/docs/ios/12_3/vvf_c/dial_peer/dp_confg.html#wp1067084

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: CME - Dailing Out as quick as possible

Although it looked promising ( injecting the T into the dial pattern), the T did not make an impact - the timeout is too soon and the busy signal prevals. This is the subject dial-peer;

dial-peer voice 110 pots
trunkgroup FXO-OUTBOUND
corlist outgoing ld-call
destination-pattern 91[2-9]..[2-9]......
forward-digits 11

This is one of the modified versions I tried;

dial-peer voice 110 pots
trunkgroup FXO-OUTBOUND
corlist outgoing ld-call
destination-pattern 91209T
forward-digits 11

Also tried it with;

destination-pattern 91[2-9]..[2-9].....T


destination-pattern 91[2-9]T

destination-pattern 91[2-9]55[2-9]55555T

All instances had no sign of delay. Is there something I may have missed?

Thank you for the pointers.

New Member

Re: CME - Dailing Out as quick as possible

One other thing......you mention to look for dial peers overlapping. Can you expand on that note? I'm not exactly clear what to look for? ( unless you mean to look for dulpicate dial-patterns?)

New Member

Re: CME - Dailing Out as quick as possible

Try this

telephony-service
     timeouts interdigit xxx

increase the interdigit time as you required. replace the xxx with vlaue in sec

New Member

Re: CME - Dailing Out as quick as possible

BINGO !!  You nailed it!  I increased the seconds per your instructions and it had a direct positive impact in solving our problem. Thank you for sharing your experise in this area.

New Member

Re: CME - Dailing Out as quick as possible

Thank you for your time and sharing your expertise as well.

New Member

Re: CME - Dailing Out as quick as possible

Issue solved -

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