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New Member

CME Dial Out 8 and Extensions 8xx

Hello Community,

   We're hoping to get some input on this... even if it is bad news . So our phone system is press 8 to dial out. Then we also have extensions that start with 8, ie 812. So the problem becomes when people dial into our office and our nice receptionist attempts to transfer them *back out, she gets a fast busy when she pressed 8, 1 and the first digit of the area code. We think it's because the system thinks she's transfering to a local extension and since it doesn't exist she gets a fast busy. Our we doomed in our design or is there a way to work around this where we can keep both 8xx extensions AND dial out by 8.

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Green

CME Dial Out 8 and Extensions 8xx

Hi,

Could you share the config from your cme router "show run"

.

Your design of the numbering scheme is somewhat complicated by using 8 for pstn breakout and internal extns.

Regards,
Alex.
Please rate useful posts.

Regards, Alex. Please rate useful posts.
3 REPLIES
Green

CME Dial Out 8 and Extensions 8xx

Hi,

Could you share the config from your cme router "show run"

.

Your design of the numbering scheme is somewhat complicated by using 8 for pstn breakout and internal extns.

Regards,
Alex.
Please rate useful posts.

Regards, Alex. Please rate useful posts.
Bronze

Re:CME Dial Out 8 and Extensions 8xx

Whats your local telephony dial plan?? the (3digits).


Sent from Cisco Technical Support Android App

New Member

CME Dial Out 8 and Extensions 8xx

Thanks acampbell!

ANSWER:

voice service voip

   supplementary-service h450.12

   allow-connections h323 to h323

telephony-service

   transfer-system full-consult

   transfer-pattern .T

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