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Community Member

CME DN Gets Hung

My CCME often has one or two DN get hung. No tones come out of the phone. I tried to remove the DN but got the message: 'DN 2 has active call on interface 50/0/2 CH1.Cannot unconfigure'. My only solution is to reload the CCME. Do you have any better ways to kill the active DN?

IOS version: c2801-advipservicesk9-mz.124-11.XJ4.bin.

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Re: CME DN Gets Hung

I believe it's an issue with phone FW.

Go on CCO CME area, locate and download CME124-4XC4.ZIP.

From there, extract P0030070T023.tar, and upgrade the 7940 with this firmware.

It's the only FW that never presented the problem in my case.

Hope this helps, please rate post if it does!

6 REPLIES
Hall of Fame Super Gold

Re: CME DN Gets Hung

Which phone model is that and which exact FW on it ?

Community Member

Re: CME DN Gets Hung

Hi Paulo,

Every time this happens to the 7940G phones. I am using load 7960-7940 P00307020400.

Thanks.

Hall of Fame Super Gold

Re: CME DN Gets Hung

I believe it's an issue with phone FW.

Go on CCO CME area, locate and download CME124-4XC4.ZIP.

From there, extract P0030070T023.tar, and upgrade the 7940 with this firmware.

It's the only FW that never presented the problem in my case.

Hope this helps, please rate post if it does!

Community Member

Re: CME DN Gets Hung

Thanks Paulo,

I will try and get back to you later.

Rgd.

Community Member

Re: CME DN Gets Hung

10 days passed and this problem has not come back again. This seems fixed the problem.

Thanks.

Hall of Fame Super Gold

Re: CME DN Gets Hung

Glad to know it helped. Thanks for the nice rating and good luck!

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