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CME DTMF not working on Concall service Raindance

I have a 2811 Call Manager Express with 7965G phones.  If my users dial into raindance

conference call - the call is successful.  But when they are prompted to enter their conference

ID it seems raindance can not decipher the tones being passed to them.  Anyone

have a thought what might be the issue?  Thank-you.

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