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Hall of Fame Super Gold

CME: Empty output from show ephone phone-load

This is the latest installation I did, and cannot understand what is preventing the versioning information to be shown with the above command. Another installation that I have is OK, and I can check the software level of the phones very easily.

Any idea ?

6 REPLIES

Re: CME: Empty output from show ephone phone-load

Are you using the same IOS version/CME versions on both installs ?

Hall of Fame Super Gold

Re: CME: Empty output from show ephone phone-load

Hi Shanky,

No, they are running different versions.

The one showing the information has 12.4(4)XC4.

The other had 12.4(11)T before, now has 12.4(11)XJ. Both images fail to show the info, although the 12.4(11)T was intermittently showing info for some telephones only.

New Member

Re: CME: Empty output from show ephone phone-load

Hi

I have the same issue

any suggestions?

I 've tried

12.4(24)T1

15.0(1)M

the output of the command show

the 7921G firmware

but not

the 7971G-GE firmware

thanks

davide

Hall of Fame Super Gold

Re: CME: Empty output from show ephone phone-load

Some phone FWs fail to populate that information.

Cosmetic bug without other consequences.

Bronze

Re: CME: Empty output from show ephone phone-load

Hi Davide,

I have run the command with 12.4(24)T1 and get the output without any issues with 7961s.

Hall of Fame Super Gold

Re: CME: Empty output from show ephone phone-load

As mentioned, that depends by phone FW.

8.3(5S) does not show the version.

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