I have 10 ephone-dn's with the same number and I'm trying to make a user-profile that, when logged in, has access to those same DN's. Basically, it's a small call center group and I want to be able to have a certain user in another department login to take calls like he was in the call center, but also be able to logout and have his normal phone back when he's done.
When I configure the user-profile I only have the option to specify a number, not an actual DN. Is there a way to work around this? Or any tricks I can use to make it work properly? With my current config, the line shows up on the phone but since it's pulling from a pool of 10 numbers, I have no way to know when/if it will ring during times of low call volume.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...