Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CME GUI cannot save change

Hi ALL,

Currently the router is using version of Call manager express 9.1.

I was able to login as admin and see the existing configuration, but could not make any changes to the CME configuration via GUI.

I am not able to update/add/delete any configuration as both EM user or as admin. Nothing is happening after I click Save (I am not even getting any error). The configuration seems does not change.

IOS Version 15.2(4)M1

 

Cisco_CME#sh telephony-service 
CONFIG (Version=9.1)
=====================
Version 9.1
Max phoneload sccp version 17
Max dspfarm sccp version 18
Cisco Unified Communications Manager Express
For on-line documentation please see:
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.html

protocol mode default
ip source-address 10.53.4.2 port 2000
ip qos dscp:
 ef (the MS 6 bits, 46, in ToS, 0xB8) for media
 cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal
 af41 (the MS 6 bits, 34, in ToS, 0x88) for video
 default (the MS 6 bits, 0, in ToS, 0x0) for serviceservice directed-pickup gpickup
service dnis dir-lookup
load 7942 SCCP42.9-2-1S
load 7962 SCCP42.9-2-1S
load 6921 SCCP69xx.9-2-1-0
max-ephones 40
max-dn 40
max-conferences 8 gain -6
dspfarm units 0
dspfarm transcode sessions 0
conference software
privacy
no privacy-on-hold
# of hunt-group collect data: 1
hunt-group report delay 1 hours
Number of ephone hunt-group configured: 2
hunt-group logout DND
max-redirect 10
cnf-file location: flash:
cnf-file option: PER-PHONE-TYPE
network-locale[0] US   (This is the default network locale for this box)
network-locale[1] US
network-locale[2] US
network-locale[3] US
network-locale[4] US
user-locale[0] US    (This is the default user locale for this box)
user-locale[1] US 
user-locale[2] US 
user-locale[3] US 
user-locale[4] US 
srst mode auto-provision is OFF
srst ephone template is 0
srst dn template is 0
srst dn line-mode single
phone service ehookEnable 1
moh flash:/music-on-hold.au
time-format 12
date-format dd-mm-yy
timezone 43 Taipei Standard Time
transfer-pattern .T
keepalive 30 auxiliary 30
timeout interdigit 4
timeout busy 10
timeout ringing 180
timeout transfer-recall 0
timeout ringin-callerid 8
timeout night-service-bell 12
caller-id name-only: enable
web admin system name admin  password P@ssw0rd
web admin customer name Customer 
edit DN through Web:  enabled.
edit TIME through web:  enabled.
background save interval 10 minutes
Log (table parameters):
     max-size: 150
     retain-timer: 15
create cnf-files version-stamp Jan 01 2002 00:00:00
transfer-system full-consult 
transfer-digit-collect new-call
auto assign 1 to 40
local directory service: enabled.
Extension-assigner tag-type ephone-tag.

299          0 Jul 21 2014 17:41:52 +08:00 GUI
300       3412 Jul 21 2014 17:42:04 +08:00 GUI/xml.template
301      10230 Jul 21 2014 17:42:02 +08:00 GUI/xml-test.html
302        870 Jul 21 2014 17:42:02 +08:00 GUI/uparrow.gif
303       2496 Jul 21 2014 17:42:02 +08:00 GUI/telephony_service.html
304        174 Jul 21 2014 17:42:02 +08:00 GUI/Tab.gif
305        843 Jul 21 2014 17:42:00 +08:00 GUI/sxiconad.gif
306       1347 Jul 21 2014 17:42:00 +08:00 GUI/Plus.gif
307      78428 Jul 21 2014 17:42:00 +08:00 GUI/normal_user.js
308       3978 Jul 21 2014 17:42:00 +08:00 GUI/normal_user.html
309       4558 Jul 21 2014 17:41:58 +08:00 GUI/logohome.gif
310       6315 Jul 21 2014 17:41:58 +08:00 GUI/ephone_admin.html
311        864 Jul 21 2014 17:41:58 +08:00 GUI/downarrow.gif
312      16344 Jul 21 2014 17:41:58 +08:00 GUI/dom.js
313        953 Jul 21 2014 17:41:56 +08:00 GUI/Delete.gif
314       1019 Jul 21 2014 17:41:56 +08:00 GUI/CME_GUI_README.TXT
315       1029 Jul 21 2014 17:41:56 +08:00 GUI/CiscoLogo.gif
316     677820 Jul 21 2014 17:41:54 +08:00 GUI/admin_user.js
317       4118 Jul 21 2014 17:41:52 +08:00 GUI/admin_user.html

Kindly help. Thank you.

4 REPLIES
VIP Gold

You might be hitting with BUG

You might be hitting with BUG.

Please have a look on below link for more info.

https://supportforums.cisco.com/discussion/11497256/cme-90-issue-gui

 

Suresh

New Member

Hi Suresh,I saw that link

Hi Suresh,

I saw that link also.

Is the issue solved?

Do I need to upgrade the IOS?

 

Thank you.

 

Hi Still no workaround on

Hi

 

Still no workaround on this issue.You can check the below for full details.

 

Thanks

please rate all useful information

New Member

Hi, Is there any workaround

Hi,

 

Is there any workaround for this issue?

 

Thank you.

149
Views
0
Helpful
4
Replies