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CME Hunt-Group Reporting

CME 4.0.3

I have a basic hunt-group setup with list of members

I am trying to use these commands

hunt-group report url prefix tftp://x.x.x.x/CMEData/data

hunt-group report url suffix 0 to 23

hunt-group report every 1 hours

But there are no reports being generated.

The command reference for the hunt-group reports says:

"This command is used for Cisco CME basic automatic call distribution (B-ACD) and auto-attendant (AA) service only"

Does that mean I will not be able to generate any reports, unless I create my hunt-group through the B-ACD and AA services?

1 REPLY
Hall of Fame Super Red

Re: CME Hunt-Group Reporting

Hi Majid,

Sorry, that is exactly what that means. Have a look at the attached link for (B-ACD) Hunt Groups and you will see all the Stat collection parameters in the config that are not available for Basic Hunt Groups :(

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00805f2305.html#wp999958

Hope this helps!

Rob

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