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cme - issue with call forward all to external number when call from internal number to internal number

Hi,

I've an issue with call forward all to external number on CME 8.6, when I make a call from PSTN number to an ephone-dn which has call-forward all to pstn number no problem but when I make a call from an internal number to the same ephone-dn the call-forward all doesn't work, the voice TELCO is telling me the external phone number doesn't exist. Have you got a solution ?

Thank you for your help,

Best regards,

Ludovic GUYOMARD

4 REPLIES
Green

cme - issue with call forward all to external number when call f

Hi,

Can you post

show telephony-service

Regards

Alex

Regards, Alex. Please rate useful posts.
New Member

cme - issue with call forward all to external number when call f

Here's the telephony-service

telephony-service

protocol mode ipv4

sdspfarm units 10

sdspfarm transcode sessions 30

srst mode auto-provision all

srst ephone template 1

srst ephone description Cisco Unified CME SRST Fallback : Nov 09 2011 14:35:18

srst dn template 1

authentication credential admin exprimm

em keep-history

xml user admin password exprimm 15

max-ephones 100

max-dn 100 no-reg primary

ip source-address 172.16.120.125 port 2000

service phone WebAccess 0

service phone webaccess 0

service phone webAccess 0

timeouts interdigit 5

system message FitchRatings

url directories

http://172.16.120.125/localdirectory

url services

http://172.16.120.124/voiceview/common/login.do

url authentication

http://172.16.120.125/CCMCIP/authenticate.asp

 

cnf-file location flash:

cnf-file perphone

user-locale FR load CME-locale-fr_FR-French-8.6.2.4.tar

network-locale FR

load 7937 P00503010800.bin

load 7942 SCCP42.9-1-1SR1S.loads

load 7962 SCCP42.9-1-1SR1S.loads

time-zone 23

time-format 24

date-format dd-mm-yy

dialplan-pattern 1 01442991.. extension-length 3 extension-pattern 1..

dialplan-pattern 2 01442992.. extension-length 3 extension-pattern 2..

voicemail 8888

max-conferences 16 gain -6

call-park system application

call-forward pattern .T

call-forward pattern 1..

call-forward pattern 2..

call-forward system redirecting-expanded

moh music-on-hold.au

multicast moh 239.23.4.10 port 2000

web admin system name admin secret 5 $1$H8yz$PsBfKfAJ1TOvZ5OAMkDtV.

dn-webedit

time-webedit

transfer-system full-consult

transfer-pattern .T

transfer-pattern 0.T

transfer-pattern 20

transfer-pattern 1..

transfer-pattern 2..

telephony-service

protocol mode ipv4

sdspfarm units 10

sdspfarm transcode sessions 30

srst mode auto-provision all

srst ephone template 1

srst ephone description Cisco Unified CME SRST Fallback : Nov 09 2011 14:35:18

srst dn template 1

authentication credential admin exprimm

em keep-history

xml user admin password exprimm 15

max-ephones 100

max-dn 100 no-reg primary

ip source-address 172.16.120.125 port 2000

service phone WebAccess 0

service phone webaccess 0

service phone webAccess 0

timeouts interdigit 5

system message FitchRatings

url directories http://172.16.120.125/localdirectory

url services

http://172.16.120.124/voiceview/common/login.do

url authentication

http://172.16.120.125/CCMCIP/authenticate.asp 

cnf-file location flash:

cnf-file perphone

user-locale FR load CME-locale-fr_FR-French-8.6.2.4.tar

network-locale FR

load 7937 P00503010800.bin

load 7942 SCCP42.9-1-1SR1S.loads

load 7962 SCCP42.9-1-1SR1S.loads

time-zone 23

time-format 24

date-format dd-mm-yy

dialplan-pattern 1 01442991.. extension-length 3 extension-pattern 1..

dialplan-pattern 2 01442992.. extension-length 3 extension-pattern 2..

voicemail 8888

max-conferences 16 gain -6

call-park system application

call-forward pattern .T

call-forward pattern 1..

call-forward pattern 2..

call-forward system redirecting-expanded

moh music-on-hold.au

multicast moh 239.23.4.10 port 2000

web admin system name admin secret 5 $1$H8yz$PsBfKfAJ1TOvZ5OAMkDtV.

dn-webedit

time-webedit

transfer-system full-consult

transfer-pattern .T

transfer-pattern 0.T

transfer-pattern 20

transfer-pattern 1..

transfer-pattern 2..

Green

cme - issue with call forward all to external number when call f

Hi,

Can you try adding this line to the config

!

telephony-service

forward local-calls

!

HTh

Alex

Regards, Alex. Please rate useful posts.
Hall of Fame Super Gold

cme - issue with call forward all to external number when call f

Take "debug isdn q3931" with "term mon".

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