Your point is correct.Its a bug.CME only support Jabber on Windows and MAC.It was supported before and face lots of issues in Apple Iphone and Android.Now cisco has revert back the support for Iphone and Android in CME.
Yes. CME does not support Jabber on Iphone and Android. CME only supports Jabber on MAC and Windows. It was supported earlier CME versions, now withdrawn complete support due some compatibility issue jabber software.
++ CUCM supports Jabber on IPhone and Android.
Please refer below CME compatibility matrix. You don’t see Jabber on Iphone and Jabber on Android in the supported device.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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