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Community Member

CME loggin in message stays on phone

Hi All,

CME version 7.0(1) with extension mobility. Just been upgrade from 4.2 and now when user logs into the phone ays "logging in" as usual but when the profile comes up the "logging in" message stays on the phone screen until they press exit. Then it clears and it's ok. Same with logging out - the "logging out" message stays there.

I've upgraded the phone loads to the correct version.

Anyone seen this before?

Thanks,

Stuart

3 REPLIES
Hall of Fame Super Red

Re: CME loggin in message stays on phone

Hi Stuart,

There is a bug listed and a recommended IOS in this good post from

Java @ Cisco;

https://supportforums.cisco.com/message/3027218#3027218

Cheers!

Rob

Community Member

Re: CME loggin in message stays on phone

Hi Rob,

Yes that's sounds just like it. The bug says it's fixed in 12.4(22)T2 but this CME is already on 12.4(22)T3 .

Unless Cisco unfixed it in T3.

Thanks for the reply anyway.

Stuart

Hall of Fame Super Red

Re: CME loggin in message stays on phone

Hi Stuart,

You are most welcome my friend

Just as an FYI, I just went through a similar "versioning" question

on another Cisco product. We were on a newer version than the

"fixed-in" version and the bug-fix was not in the newer version. It

had been missed and we actually needed to downgrade or get an ES.

Cheers!

Rob

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