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New Member

cme MWI not working

Hi

We have a running CME - CUE system, people can leave and listen voicemail without any problem, but voice message indicator on phones not working. It is always off. Both CME and CUE config are attached. Can you please check and advise.

Thank you

3 REPLIES
Cisco Employee

cme MWI not working

Hello Umit

what is the method you are using for MWI?


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.
Cisco Employee

cme MWI not working

checked the config seems you have not configured it correctly, also method which you are using outcalling.

dial-peer voice 2 voip

max-conn 16

destination-pattern 77.

session protocol sipv2

session target ipv4:10.2.3.2

incoming called-number 77[89]...

dtmf-relay sip-notify

codec g711ulaw

no vad

ephone-dn  60

number 778... no-reg primary

mwi on

!

!

ephone-dn  61

number 779... no-reg primary

mwi off

Make above changes on CME config, hope this will fix your MWI issue, if didn't try debug the issue. collect the debug ccsip messages and post the same.


Br,
Nadeem 

Please rate all useful post.

Br, Nadeem Please rate all useful post.
New Member

Re: cme MWI not working

I applied the corrections but still no light. "debug ccsip messages" output is attached.

Thanks

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