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Hall of Fame Super Gold

CME: Outgoig calls show as unknown number in directory

Hello,

This is another one that I do not have an immediate clue about it. Calls placed to outside all show 'unknown number'.

Any idea ?

1 ACCEPTED SOLUTION

Accepted Solutions
Bronze

Re: CME: Outgoig calls show as unknown number in directory

This is a known issue and the fix has been ported into the next release of XJ. Thanks.

18 REPLIES
Hall of Fame Super Gold

Re: CME: Outgoig calls show as unknown number in directory

Up...

There are 7941 and 7911 with 7.x software ...

CCME 4.1

Thanks!

Hall of Fame Super Gold

Re: CME: Outgoig calls show as unknown number in directory

UP ...

New Member

Re: CME: Outgoig calls show as unknown number in directory

I am having the same issue. CME 4.1, 7970 ver 8.02

Hall of Fame Super Gold

Re: CME: Outgoig calls show as unknown number in directory

I'm waiting to activate a smartnet contract for the phone and router and will turn the problem to the TAC. Hopefully someone will pay attention to it.

New Member

Re: CME: Outgoig calls show as unknown number in directory

let me know what you find out.

Bronze

Re: CME: Outgoig calls show as unknown number in directory

This is a known issue and the fix has been ported into the next release of XJ. Thanks.

Hall of Fame Super Gold

Re: CME: Outgoig calls show as unknown number in directory

That is good news Tony.

Also I'm using a 7931G that hangs sometime, do you have an update for that too ?

Hall of Fame Super Gold

Re: CME: Outgoig calls show as unknown number in directory

I can confirm thatthe problem is not anymore in latest (11)XJ1.

Thanks Tony.

New Member

Re: CME: Outgoig calls show as unknown number in directory

Sorry, where can I download it? I only see 12.4(11)-XJ

I'm facing the same problem...

Thanks

Hall of Fame Super Gold

Re: CME: Outgoig calls show as unknown number in directory

I usually go straight to ftp.cisco.com using CCO username and password, navigate to /cisco/ios and then the needed release and platform. Only, this does not allow you to download images with encryption/VPN.

Anyway, even with XJ1, the problem re-appeared after few hours. I've emailed Tony but have not received a reply yet.

New Member

Re: CME: Outgoig calls show as unknown number in directory

Ok, so I'll wait because I need VPN support, and if the problems comes back in a few hours, not very useful ;)

Thanks a lot

New Member

Re: CME: Outgoig calls show as unknown number in directory

i am also faced the same problem ,this problem due to the main call provider.

they have not added the numbers in to the list.contact your call provider to solve this issue.

Hall of Fame Super Gold

Re: CME: Outgoig calls show as unknown number in directory

No, this has nothing to do with provider or telco, it's bug in IOS CME. We are talking about outgoing calls.

Hall of Fame Super Gold

Re: CME: Outgoig calls show as unknown number in directory

Here is another update for the saga.

Loaded FW 8.0(5) on a 7940, IOS 12.4(11)XJ1.

Local directory -> place calls is always empty!!!

Downgraded the phone to 7.2(5). With this FW, it appears called numbers are OK.

New Member

Re: CME: Outgoig calls show as unknown number in directory

Hi all

I got the same problem (IOS 12.4(11)XJ & 7970G FW.7.0(3.0S)).

Downgrade to CME 4.0(3) (124-4.XC6) seems to work.

BTW, I can't find the IOS 12.4(11)XJ1 on cisco.com.

Greets,

Norbert

Hall of Fame Super Gold

Re: CME: Outgoig calls show as unknown number in directory

Hi Norbert,

XJ1 doesn't show in software selector but is available going directly on the FTP site.

New Member

Re: CME: Outgoig calls show as unknown number in directory

Hi

Thank's for the ftp hint.

Now I have access(ftp-client has to be in "passive-mode").

Greets,

Norbert

Hall of Fame Super Gold

Re: CME: Outgoig calls show as unknown number in directory

Hi,

The issue should have been solved now. Yesterday 12.4(11)XJ2 has been released and I've tested the fix. This time the images are accessible from the "IOS upgrade planner".

Hope this helps, if so please rate post!

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