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CME phone "requesting Softkey Template"

CME lab, 3745 running

The phones will boot and start to register. but will hang for a long time asking for the softkey template.

I have made sure that the NTP is assioated and correct, ran create cnf files under telephone service..

I am thinking that there is an issue with the TFTP serivce ?

This is used daily and no changes have been made on the router.

Any ideas ?

Jun  7 23:07:50.863: TFTP: Server request for port 49860, socket_id 0x66884C70 for process 86
Jun  7 23:07:50.863: TFTP: read request from host 10.10.200.51(49860) via FastEthernet0/1
Jun  7 23:07:50.863: TFTP: Looking for CTLSEP00078546AC09.tlv
Jun  7 23:07:50.863: TFTP: Sending error 1 No such file
Jun  7 23:07:50.931: TFTP: Server request for port 49861, socket_id 0x66884C70 for process 86
Jun  7 23:07:50.931: TFTP: read request from host 10.10.200.51(49861) via FastEthernet0/1
Jun  7 23:07:50.931: TFTP: Looking for SEP00078546AC09.cnf.xml
Jun  7 23:07:50.931: TFTP: Sending error 1 No such file
Jun  7 23:07:51.015: TFTP: Server request for port 49862, socket_id 0x66884C70 for process 86
Jun  7 23:07:51.015: TFTP: read request from host 10.10.200.51(49862) via FastEthernet0/1
Jun  7 23:07:51.015: TFTP: Looking for XMLDefault.cnf.xml
Jun  7 23:07:51.015: TFTP: Sending error 1 No such file
Jun  7 23:07:51.107: %IPPHONE-6-REG_ALARM: 17: Name=SEP00078546AC09 Load=8.1(2.0) Last=KeepaliveTO
Jun  7 23:07:51.111: %IPPHONE-6-UNREGISTER_ABNORMAL: ephone-1:SEP00078546AC09 IP:10.10.200.51 Socket:1 DeviceType:Phone has unregistered abnormally.
Jun  7 23:07:51.111: %IPPHONE-6-REGISTER: ephone-1:SEP00078546AC09 IP:10.10.200.51 Socket:2 DeviceType:Phone has registered.
Jun  7 23:10:15.891: TFTP: Server request for port 49863, socket_id 0x653C8578 for process 86
Jun  7 23:10:15.891: TFTP: read request from host 10.10.200.51(49863) via FastEthernet0/1
Jun  7 23:10:15.891: TFTP: Looking for CTLSEP00078546AC09.tlv
Jun  7 23:10:15.895: TFTP: Sending error 1 No such file
Jun  7 23:10:15.959: TFTP: Server request for port 49864, socket_id 0x653C8578 for process 86
Jun  7 23:10:15.959: TFTP: read request from host 10.10.200.51(49864) via FastEthernet0/1
Jun  7 23:10:15.959: TFTP: Looking for SEP00078546AC09.cnf.xml
Jun  7 23:10:15.959: TFTP: Sending error 1 No such file
Jun  7 23:10:16.043: TFTP: Server request for port 49865, socket_id 0x653C8578 for process 86
Jun  7 23:10:16.043: TFTP: read request from host 10.10.200.51(49865) via FastEthernet0/1
Jun  7 23:10:16.043: TFTP: Looking for XMLDefault.cnf.xml
Jun  7 23:10:16.043: TFTP: Sending error 1 No such file
Jun  7 23:10:16.139: %IPPHONE-6-REG_ALARM: 17: Name=SEP00078546AC09 Load=8.1(2.0) Last=KeepaliveTO
Jun  7 23:10:16.139: %IPPHONE-6-UNREGISTER_ABNORMAL: ephone-1:SEP00078546AC09 IP:10.10.200.51 Socket:2 DeviceType:Phone has unregistered abnormally.
Jun  7 23:10:16.139: %IPPHONE-6-REGISTER: ephone-1:SEP00078546AC09 IP:10.10.200.51 Socket:1 DeviceType:Phone has registered.


  • IP Telephony
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