we use the command "no forward local-calls" to forbid that internal calls are transferred. The Internal caller here a busy tone, it is possible that the internal users here a free tone or break the call forward, so that internal users can reach the internal phone?
thanks for that tip, but this is not what we need or I understand that function not correct. What we loocking for is that external calls are forwarded to a attendant phone and internal calls are not, if we use the no forward local-calls command the internal users hear a bussy tone instead of a free tone
I open for any changes on my config what i have uploaded.
Did you found a solution for that problem? I have also customers, which likes to have this funtion like you do. Forward external calls to the attendant and normal ringing for internal calls.
The no forward local-calls does work like it is written in the command reference, but this is not what customer like:
When the no forward local-calls command is used in ephone-dn configuration mode, internal calls to that ephone-dn are not forwarded if the ephone-dn is busy or does not answer. If the ephone-dn is busy, the caller hears a busy signal.If the ephone-dn does not answer, the caller hears a ringback signal. The call is not forwarded even if call forwarding is enabled for the ephone-dn.
In my opinion the function should work like:
External calls are forward, internal should ring or still better user should have the possibility to choose between ring or forwarding to another extension than external calls. I think this is possible with the Callmanager (not express).
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