CME SIP call forward All

[Mikhail Chernyakov]

Hi everybody...

I have CME connected to ISP by SIP for voice.

Call flow is

PSTN - SIP- CME-SCCP-ip phone

this work fine...

I can manually transfer call to anither CM

PSTN - SIP- CME-SCCP-ip phone-Call Transfer - H323 - UCM -H323-gateway PSTN

But iа I configure CFA on ip phone call is failed....

What debug should i use to define the reason...

What should I configure to resolve problem?

Thank you very much

[Manish Prasad]

Did you applied call-forward and transfer pattern in telephony service ?

Like this..

(config-telephony)#call-forward pattern .T

(config-telephony)#transfer-pattern .T

Thanks

Manish

[Mikhail Chernyakov]

Yes It is configured. I can transfer call manually ...

[Manish Prasad]

Can you attach your CME config please.

Thanks

Manish

[Mikhail Chernyakov]

Yes I can... but config is  very complex...

I need determy reason first ... for this show and debug need be gathered...

[Nishant Savalia]

Hi Chernyakov,

Are you getting this issue only when you are forwarding your call out of the H.323 or internally?

Please try by forwarding your call internally i.e. to the phone which is registered to same CME.

You can do that in multiple ways as follow:-

• Use softkey from phone to forward your call.

OR

• Under ephone-dn, you can configure

ephone-dn x
call-forward all XXXXXexit

If this works then you can proceed with below steps for analysis:-

• Run "debug voice ccapi inout" and check whether outgoing dial-peer is selected and forwarded call is being sent out of H.323 gateway or not.
• If it's sent out then run "debug isdn q931" to check what number is being sent out of the PSTN.
• Run "debug ephone detail" in CME.

Please share debug

Regards,
Nishant Savalia

[Manish Prasad]

Ok.

Can you send  ephone-dn / ephone config from which you are forwarding calls and also telephony service config.

You are setting CFA to which number ? Internal CME ext or CUCM ext or external number from H323 GW?

When you setup CFA to an external number which is going through SIP GW then also call fails ?

Collect below debug logs.- "debug voice ccapi in out" "debug isdn q931" for failing call.

Thanks

Manish

[yahsiel2004]

Does the H323 GW configuration on CUCM, have a CSS assigned that would match a RP to go out the PSTN H323 GW?

HTH

Regards,

Yosh

[yahsiel2004]

My bad I just re-read what you wrote. Could you post the telephony-service config and the ephone config.

Regards,

Yosh