CME SIP Call Pick-up

[Guilherme Mascarenhas]

Hi all,

Anybody know how to setup a Call pick-up on CME with SIP using Linksys phone SPA901 ?

I will appreciate any help.

[Adrian Saavedra · Accepted solution]

Hi,

Try CME Admin Guide configuration examples:

Enabling Call Pickup:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmecover.html#wp1182075

SIP: Configuring GPickUp and PickUp Soft Key URIs:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmecover.html#wp1182254

Hope it helps. Rate if it does.

Good luck.

[paolo bevilacqua]

The thing is that since the linksys is not a real cisco phone, no "advance" feature will probably work.

[Guilherme Mascarenhas]

Using FAC to have access to the feature I think it should work. On the guide they say "SIP phones that do not support the PickUp and GpickUp soft keys must use feature access codes (FACs) to access these features. " I will try on a Lab environment tomorrow.

Thanks a lot for the ultra fast answer.

[etmarcof]

Hi Guilherme,

Have you managed call pickup working with  SIP linksys SPA901? If yes could you share please your config /CME version.

I'm trying to do the same with Linksys SIP SPA942 without sucess.

Thank you.

Best Regards

[Guilherme Mascarenhas]

Hi,

Sorry, I can't remember more information about this case, but I think if you are using CME, as said before, the FAC feature should work.

Officially this phone doesn't support Call Pickup:

https://supportforums.cisco.com/thread/2021436

Regards,