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New Member

CME SIP Pickup


Someone has a working config of CME using SIP Phone 3905 and with pickup working?

My issue is that pickup doesn't work.

When I press the feature button then pickup I get reorder tone.

I have configured pickup-group on voice register dn and the service directed pickup on telephony service. After that, I create cnf-files(on telephony-service) and create profile (on voice register global) and reset the phones. Anyone know If I am missing something?



Everyone's tags (4)
New Member

CME SIP Pickup


It's working now, thanks to TAC engineer.

I open an case to help me with the question, and I have to configure:

call-park system application

On telephony-service and generate the cnf-files again (no create cnf-files, create cnf files).


New Member

CME SIP Pickup

Thanks for posting back, Fabio!

New Member

CME SIP Pickup

Hello Fabio,

I have a same problem, but even doing the above procedure, call pickup not working fine in the SIP Phone 3905.

This is voice register dn and pool configuration:

voice register dn  26

number XXXX

allow watch

pickup-call any-group

pickup-group 20

name MARIA

label XXXX

voice register pool  26

registration-timer max 120 min 60

id mac 203A.0723.057C

type 3905

number 1 dn 26

template 1

cor incoming LOCAL default

cor outgoing INTERNO default

presence call-list

dtmf-relay rtp-nte

voice-class codec 1

username abcd password abcd

no vad

Do you have any other configuration to solved this problem?

Best Regards,

Cláudio Costa

New Member

CME SIP Pickup

Hi Claudio,

You have to configure the command 'call-park system application' under telephony service, and then regenerate the cnf-files.


New Member

CME SIP Pickup


when I configuring 'call-park system application' under telephony service the pickup between Skinny Phones does

not work. Then I can use pickup from SIP Phones. (I have also activated 'fac standard' under telephony services)

When I remove the 'call-park system application', then the pickup between Skinny Phones working again.

I have testest with ios 15.3(3)M.

Is there another way to activate Pickup for SIP Phones with Pickup between Skinny Phones working ?



New Member

Thanks ffunaki001, you saved

Thanks ffunaki001, you saved my life!! :)

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