02-20-2014 09:42 AM - edited 03-16-2019 09:50 PM
Hi,
I have to registered a X-lite softphone with CME. Xlite is able to make outbound calls but no incoming calls. A Cause Value=57 (Bearer capaility not prensebtly available) error + Forbidden (SIP) message is received.
Any idea?
Below the setup:
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
no ip address trusted authenticate
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
sip
registrar server expires max 1200 min 300
localhost dns:callcentric.com
outbound-proxy dns:callcentric.com
no update-callerid
sip-profiles 1000
voice register global
mode cme
source-address 10.1.1.1 port 5060
max-dn 20
max-pool 10
create profile sync 0347103021301215
voice register pool 1
id mac FFFF.FFFF.FFFF
type P600
number 1 dn 1
dtmf-relay sip-notify
username 207 password 1234
description 207
codec g711ulaw
voice register dn 1
number 207
name SalonConferencia
label 207
Debug:
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2014.02.20 12:57:41 =~=~=~=~=~=~=~=~=~=~=~=
voip ccapi inout debugging is on
UC_560#
UC_560#
037386: //63082/xxxxxxxxxxxx/CCAPI/cc_api_caps_ind:
Call Entry Is Not Found
037387: //-1/7D233461B28E/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=999
----- ccCallInfo IE subfields -----
cisco-ani=999
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=207
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
037388: //-1/7D233461B28E/CCAPI/cc_api_call_setup_ind_common:
Interface=0x876A6A54, Call Info(
Calling Number=999,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=207(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
Incoming Dial-peer=40004, Progress Indication=NULL(0), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=63082
037389: //-1/7D233461B28E/CCAPI/ccCheckClipClir:
In: Calling Number=999(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
037390: //-1/7D233461B28E/CCAPI/ccCheckClipClir:
Out: Calling Number=999(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
037391: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
037392: :cc_get_feature_vsa malloc success
037393: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
037394: cc_get_feature_vsa count is 3
037395: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
037396: :FEATURE_VSA attributes are: feature_name:0,feature_time:2334035416,feature_id:15702
037397: //63082/7D233461B28E/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=999(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=207(TON=Unknown, NPI=Unknown))
037398: //63082/7D233461B28E/CCAPI/cc_process_call_setup_ind:
Event=0x88635460
037399: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 207
037400: //63082/7D233461B28E/CCAPI/ccCallSetContext:
Context=0x8B202E30
037401: //63082/7D233461B28E/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 63082 with tag 40004 to app "_ManagedAppProcess_Default"
037402: //63082/7D233461B28E/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
037403: //63082/7D233461B28E/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=40003, Params=0x8B2141B0, Progress Indication=NULL(0)
037404: //63082/7D233461B28E/CCAPI/ccCheckClipClir:
In: Calling Number=999(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
037405: //63082/7D233461B28E/CCAPI/ccCheckClipClir:
Out: Calling Number=999(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
037406: //63082/7D233461B28E/CCAPI/ccCallSetupRequest:
Destination Pattern=207, Called Number=207, Digit Strip=FALSE
037407: //63082/7D233461B28E/CCAPI/ccCallSetupRequest:
Calling Number=999(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=207(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=
Account Number=999, Final Destination Flag=TRUE,
Guid=7D233461-9986-11E3-B28E-A94856B2592B, Outgoing Dial-peer=40003
037408: //63082/7D233461B28E/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=999
----- ccCallInfo IE subfields -----
cisco-ani=999
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=0
dest=207
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
037409: //63082/7D233461B28E/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x876A6A54, Interface Type=3, Destination=, Mode=0x0,
Call Params(Calling Number=999,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=207(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=40003, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
037410: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
037411: :cc_get_feature_vsa malloc success
037412: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
037413: cc_get_feature_vsa count is 4
037414: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
037415: :FEATURE_VSA attributes are: feature_name:0,feature_time:2334037208,feature_id:15703
037416: //63083/7D233461B28E/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
037417: //63083/7D233461B28E/CCAPI/ccCallSetContext:
Context=0x8B214160
037418: //63082/7D233461B28E/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=40003
037419: //63083/7D233461B28E/CCAPI/cc_api_call_proceeding:
Interface=0x876A6A54, Progress Indication=NULL(0)
037420: //63083/7D233461B28E/CCAPI/cc_api_call_disconnected:
Cause Value=57, Interface=0x876A6A54, Call Id=63083
037421: //63083/7D233461B28E/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=57, Retry Count=0)
037422: //63082/7D233461B28E/CCAPI/ccCallReleaseResources:
release reserved xcoding resource.
037423: //63083/7D233461B28E/CCAPI/ccCallSetAAA_Accounting:
Accounting=0, Call Id=63083
037424: //63083/7D233461B28E/CCAPI/ccCallDisconnect:
Cause Value=57, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=57)
037425: //63083/7D233461B28E/CCAPI/ccCallDisconnect:
Cause Value=57, Call Entry(Responsed=TRUE, Cause Value=57)
037426: //-1/xxxxxxxxxxxx/CCAPI/cc_build_csv_feature_vsa:
037427: :Inside cc_build_feature_vsa
037428: //-1/xxxxxxxxxxxx/CCAPI/cc_build_csv_feature_vsa:
037429: feature call basic
037430: //-1/xxxxxxxxxxxx/CCAPI/cc_build_csv_feature_vsa:
037431: cc_build_feature_vsa attr is "TWC","02/20/2014 12:54:25.545","999","207",0,15703,7D233461 998611E3 B28EA948 56B2592B,F66B,"","","",""
037432: voice_file_acct_initiate_dump_to_file: Both file modes have failed in earlier attempt
037433: Use file-acct reset when the problem is recovered
037434: //63083/7D233461B28E/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x876A6A54, Tag=0x0, Call Id=63083,
Call Entry(Disconnect Cause=57, Voice Class Cause Code=0, Retry Count=0)
037435: //63083/7D233461B28E/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
037436: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
037437: :cc_free_feature_vsa freeing 8B1E94D0
037438: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
037439: vsacount in free is 3
037440: //63082/7D233461B28E/CCAPI/ccCallDisconnect:
Cause Value=57, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
037441: //63082/7D233461B28E/CCAPI/ccCallDisconnect:
Cause Value=57, Call Entry(Responsed=TRUE, Cause Value=57)
037442: //-1/xxxxxxxxxxxx/CCAPI/cc_build_csv_feature_vsa:
037443: :Inside cc_build_feature_vsa
037444: //-1/xxxxxxxxxxxx/CCAPI/cc_build_csv_feature_vsa:
037445: feature call basic
037446: //-1/xxxxxxxxxxxx/CCAPI/cc_build_csv_feature_vsa:
037447: cc_build_feature_vsa attr is "TWC","02/20/2014 12:54:25.541","999","207",0,15702,7D233461 998611E3 B28EA948 56B2592B,F66A,"","","",""
037448: voice_file_acct_initiate_dump_to_file: Both file modes have failed in earlier attempt
037449: Use file-acct reset when the problem is recovered
037450: //63082/7D233461B28E/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x876A6A54, Tag=0x0, Call Id=63082,
Call Entry(Disconnect Cause=57, Voice Class Cause Code=0, Retry Count=0)
037451: //63082/7D233461B28E/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
037452: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
037453: :cc_free_feature_vsa freeing 8B1E8DD0
037454: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
37521: Feb 20 17:13:31.925: %FW-6-DROP_PKT: Dropping Other session 10.0.0.10:50537 204.95.24.194:443 due to RST inside current window with ip ident 20832 tcpflags 0x5014 seq.no 2532618133 ack 805300611
UC_560#
UC_560#
UC_560#ter
UC_560#terminal mon
UC_560#debug ccsip messages
SIP Call messages tracing is enabled
UC_560#
UC_560#
UC_560#
UC_560#
037522: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:207@10.1.1.1:5060 SIP/2.0
Via: SIP/2.0/UDP 10.1.7.3:52340;branch=z9hG4bK-d8754z-b80cee11e9528d3b-1---d8754z-;rport
Max-Forwards: 70
Contact: <sip:999@10.1.7.3:52340>
To: <sip:207@10.1.1.1:5060>
From: "999"<sip:999@10.1.1.1:5060>;tag=901f807d
Call-ID: NGU3MDM0NjVmMjIyNDhjNzVkZTgwNjI3MGNkODRlM2E.
CSeq: 1 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Content-Type: application/sdp
Supported: replaces
User-Agent: 3CXPhone 6.0.26523.0
Content-Length: 391
v=0
o=3cxVCE 368053830 60181875 IN IP4 10.1.7.3
s=3cxVCE Audio Call
c=IN IP4 10.1.7.3
t=0 0
m=audio 40042 RTP/AVP 0 8 3 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
m=video 40040 RTP/AVP 34
c=IN IP4 10.1.7.3
a=rtpmap:34 H263/90000
a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1
a=sendrecv
037523: //63209/328D3A8AB309/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.1.7.3:52340;branch=z9hG4bK-d8754z-b80cee11e9528d3b-1---d8754z-;rport
From: "999"<sip:999@10.1.1.1:5060>;tag=901f807d
To: <sip:207@10.1.1.1:5060>
Date: Thu, 20 Feb 2014 17:13:48 GMT
Call-ID: NGU3MDM0NjVmMjIyNDhjNzVkZTgwNjI3MGNkODRlM2E.
CSeq: 1 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0
037524: //63210/328D3A8AB309/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:207@10.1.1.60:5060 SIP/2.0
Via: SIP/2.0/UDP 10.0.0.10:5060;branch=z9hG4bK14486655
From: "999" <sip:999@callcentric.com>;tag=32C43CB8-1C5
To: <sip:207@10.1.1.60>
Date: Thu, 20 Feb 2014 17:13:48 GMT
Call-ID: 328E72DA-998911E3-B30FA948-56B2592B@callcentric.com
Supported: 100rel,timer,resource-priority,replaces
Min-SE: 1800
Cisco-Guid: 0848116362-2575897059-3003754824-1454528811
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1392916428
Contact: <sip:999@10.0.0.10:5060>
Call-Info: <sip:10.0.0.10:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
Expires: 180
Allow-Events: telephone-event
Max-Forwards: 69
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 305
v=0
o=CiscoSystemsSIP-GW-UserAgent 8589 6759 IN IP4 10.0.0.10
s=SIP Call
t=0 0
m=audio 17034 RTP/AVP 0 19
c=IN IP4 10.0.0.10
a=rtpmap:0 PCMU/8000
a=rtpmap:19 CN/8000
a=ptime:20
m=video 18822 RTP/AVP 34
c=IN IP4 10.0.0.10
a=rtpmap:34 H263/90000
a=fmtp:34 SQCIF=1;QCIF=1;CIF=1;CIF4=1;MAXBR=850
037525: //63210/328D3A8AB309/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 407 Proxy Authentication Required
v: SIP/2.0/UDP 10.0.0.10:5060;branch=z9hG4bK14486655;rport=61306;received=179.52.128.203
f: "999" <sip:999@callcentric.com>;tag=32C43CB8-1C5
t: <sip:207@10.1.1.60>
i: 328E72DA-998911E3-B30FA948-56B2592B@callcentric.com
CSeq: 101 INVITE
Proxy-Authenticate: Digest realm="callcentric.com", domain="sip:callcentric.com", nonce="e8701607f2f704ca2515bae516172a00", opaque="", stale=TRUE, algorithm=MD5
l: 0
037526: //63210/328D3A8AB309/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:207@10.1.1.60:5060 SIP/2.0
Via: SIP/2.0/UDP 10.0.0.10:5060;branch=z9hG4bK14486655
From: "999" <sip:999@callcentric.com>;tag=32C43CB8-1C5
To: <sip:207@10.1.1.60>
Date: Thu, 20 Feb 2014 17:13:48 GMT
Call-ID: 328E72DA-998911E3-B30FA948-56B2592B@callcentric.com
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Content-Length: 0
037527: //63210/328D3A8AB309/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:207@10.1.1.60:5060 SIP/2.0
Via: SIP/2.0/UDP 10.0.0.10:5060;branch=z9hG4bK144871814
From: "999" <sip:999@callcentric.com>;tag=32C43CB8-1C5
To: <sip:207@10.1.1.60>
Date: Thu, 20 Feb 2014 17:13:48 GMT
Call-ID: 328E72DA-998911E3-B30FA948-56B2592B@callcentric.com
Supported: 100rel,timer,resource-priority,replaces
Min-SE: 1800
Cisco-Guid: 0848116362-2575897059-3003754824-1454528811
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 102 INVITE
Timestamp: 1392916428
Contact: <sip:999@10.0.0.10:5060>
Call-Info: <sip:10.0.0.10:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
Expires: 180
Allow-Events: telephone-event
Proxy-Authorization: Digest username="cacerestorres",realm="callcentric.com",uri="sip:207@10.1.1.60:5060",response="050fd36ed08c4d579a69e0aec98b6fd1",nonce="e8701607f2f704ca2515bae516172a00",opaque="",algorithm=MD5
Max-Forwards: 69
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 305
v=0
o=CiscoSystemsSIP-GW-UserAgent 8589 6759 IN IP4 10.0.0.10
s=SIP Call
t=0 0
m=audio 17034 RTP/AVP 0 19
c=IN IP4 10.0.0.10
a=rtpmap:0 PCMU/8000
a=rtpmap:19 CN/8000
a=ptime:20
m=video 18822 RTP/AVP 34
c=IN IP4 10.0.0.10
a=rtpmap:34 H263/90000
a=fmtp:34 SQCIF=1;QCIF=1;CIF=1;CIF4=1;MAXBR=850
037528: //63210/328D3A8AB309/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 403 Incorrect Authentication
v: SIP/2.0/UDP 10.0.0.10:5060;branch=z9hG4bK144871814;rport=61306;received=179.52.128.203
f: "999" <sip:999@callcentric.com>;tag=32C43CB8-1C5
t: <sip:207@10.1.1.60>
i: 328E72DA-998911E3-B30FA948-56B2592B@callcentric.com
CSeq: 102 INVITE
l: 0
037529: voice_file_acct_initiate_dump_to_file: Both file modes have failed in earlier attempt
037530: Use file-acct reset when the problem is recovered
037531: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:207@10.1.1.60:5060 SIP/2.0
Via: SIP/2.0/UDP 10.0.0.10:5060;branch=z9hG4bK144871814
From: "999" <sip:999@callcentric.com>;tag=32C43CB8-1C5
To: <sip:207@10.1.1.60>
Date: Thu, 20 Feb 2014 17:13:48 GMT
Call-ID: 328E72DA-998911E3-B30FA948-56B2592B@callcentric.com
Max-Forwards: 70
CSeq: 102 ACK
Allow-Events: telephone-event
Content-Length: 0
037532: //63209/328D3A8AB309/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP 10.1.7.3:52340;branch=z9hG4bK-d8754z-b80cee11e9528d3b-1---d8754z-;rport
From: "999"<sip:999@10.1.1.1:5060>;tag=901f807d
To: <sip:207@10.1.1.1:5060>;tag=32C43D6C-18CC
Date: Thu, 20 Feb 2014 17:13:48 GMT
Call-ID: NGU3MDM0NjVmMjIyNDhjNzVkZTgwNjI3MGNkODRlM2E.
CSeq: 1 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Reason: Q.850;cause=57
Content-Length: 0
037533: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:207@10.1.1.1:5060 SIP/2.0
Via: SIP/2.0/UDP 10.1.7.3:52340;branch=z9hG4bK-d8754z-b80cee11e9528d3b-1---d8754z-;rport
Max-Forwards: 70
To: <sip:207@10.1.1.1:5060>;tag=32C43D6C-18CC
From: "999"<sip:999@10.1.1.1:5060>;tag=901f807d
Call-ID: NGU3MDM0NjVmMjIyNDhjNzVkZTgwNjI3MGNkODRlM2E.
CSeq: 1 ACK
Content-Length: 0
037534: voice_file_acct_initiate_dump_to_file: Both file modes have failed in earlier attempt
037535: Use file-acct reset when the problem is recovered
037536: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
SUBSCRIBE sip:207@10.1.1.1;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 179.52.128.203:49970;branch=z9hG4bK-d8754z-0b3e36f226558e1e-1---d8754z-
Max-Forwards: 70
Contact: <sip:207@179.52.128.203:49970;transport=UDP>
To: <sip:207@10.1.1.1;transport=UDP>
From: <sip:207@10.1.1.1;transport=UDP>;tag=641f697d
Call-ID: NDgxY2NiYTFjMzk1MmVjY2QzZjM1NTJlYjA3YmQyMjk.
CSeq: 1 SUBSCRIBE
Expires: 3600
Accept: application/simple-message-summary
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, MESSAGE, OPTIONS, INFO, SUBSCRIBE
Supported: replaces, norefersub, extended-refer, timer, X-cisco-serviceuri
User-Agent: Z 3.2.21357 r21367
Event: message-summary
Allow-Events: presence, kpml
Content-Length: 0
037537: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP 179.52.128.203:49970;branch=z9hG4bK-d8754z-0b3e36f226558e1e-1---d8754z-;received=10.1.7.3
From: <sip:207@10.1.1.1;transport=UDP>;tag=641f697d
To: <sip:207@10.1.1.1;transport=UDP>;tag=32C44198-1350
Date: Thu, 20 Feb 2014 17:13:50 GMT
Call-ID: NDgxY2NiYTFjMzk1MmVjY2QzZjM1NTJlYjA3YmQyMjk.
CSeq: 1 SUBSCRIBE
Content-Length: 0
no debug all
All possible debugging has been turned off
UC_560#
037538: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
UC_560#
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Solved! Go to Solution.
02-20-2014 10:17 AM
Hi.
Can you please attach your current configuration
Thanks
Regards
Carlo
Sent from Cisco Technical Support iPhone App
02-21-2014 02:09 AM
Hi,
You are receiving incorrect authentication on the second call leg.
037528: //63210/328D3A8AB309/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 403 Incorrect Authentication
Can you try by disabling outbound proxy.
no outbound-proxy dns:callcentric.com
Thanks
Manish
02-20-2014 10:17 AM
Hi.
Can you please attach your current configuration
Thanks
Regards
Carlo
Sent from Cisco Technical Support iPhone App
02-20-2014 12:00 PM
show run attached. I know the configuration is a mess (it wasn't me ).
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02-21-2014 02:09 AM
Hi,
You are receiving incorrect authentication on the second call leg.
037528: //63210/328D3A8AB309/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 403 Incorrect Authentication
Can you try by disabling outbound proxy.
no outbound-proxy dns:callcentric.com
Thanks
Manish
02-21-2014 04:15 AM
Manish is right, "SIP/2.0 403 Incorrect Authentication" received because of incorrect Authentication.
voip service voip
sip
"no outbound-proxy dns:callcentric.com" should work.
[+5] for Manish.
Regards,
Kevin
02-21-2014 05:08 AM
Hi leo,
You can also try by below modification:-
Remove under sip-ua:-
credentials username 17772699582 password 7 121A114246595E547B79 realm callcentric.com
Add under sip-ua:-
credentials username 17772699582 password 7 121A114246595E547B79 realm
Please use appropriate IP Address instead of DNS.
The above solution was actually proposed by our friend Carlo Poggiarelli in below thread and it seems similar to your issue.
https://supportforums.cisco.com/thread/2250326
Regards,
Nishant Savalia
02-21-2014 07:53 AM
Hi,
Thanks for the response, that did the trick!!!
Thanks for the great help to all!!!
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