Hi....I'm new to using CME/SRST as a means of providing inteligent hunt groups handling for CUCM survivability and I'm having a problem getting the HLog feature working, ie the HLog softkey is visible in an idle state but you receive 'That key is not active here' when trying to activate - I'm assuming the action of pressing the HLog button should log you out of the assigned hunt group??
I have a 2921 ISR (IOS 15.1.3T3) that is providing SRST (SRST 8.5) for a couple of test handsets (7940 & 7942). The handsets need the ability to login/logout of their resepctive hunt groups..I only have a single hunt group setup at the moment but there will be many in the final design. I have to statically placed my ephone-dns in to their respective ephone-hunt groups once they have been auto provisioned using the 'srst mode auto-provision dn' command, ie there is no concept of Dymamic Hunt Group Membership.
Here's my config
srst mode auto-provision dn
srst ephone template 1
srst dn template 1
srst dn line-mode dual
max-dn 20 preference 1
ip source-address 10.101.161.197 port 2000
no service directed-pickup
timeouts interdigit 5
system message secondary WAN down - SRST
max-conferences 8 gain -6
call-forward pattern .T
hunt-group logout HLog
create cnf-files version-stamp 7960 May 16 2012 15:22:37
softkeys idle Newcall Cfwdall Pickup Dnd HLog
softkeys ringing Answer HLog
ephone-dn 1 dual-line
ephone-hunt login - not sure if this command is only required for Dynamic hunt group membership, ie 'list *,*' sort of thing??
dual-line number 55997
ephone-hunt 1 longest-idle
list 3295, 55997
timeout 5, 5
description *** SALES ***
When you place a call to the pilot number (301520) the call is offered to both handsets as expected.
Firmware levels are 7940 (P0030801SR01) and 7942 (SCCP42.9-2-3S)
Should the HLog key allow me to login/logout when I have statically allocated my ephone-dns to a specific ephone-hunt group???? If I modify the ephone-hunt list to dynamic membership I can use the standard FAC (*3 and #3) to login/out but I have to be able to statically assign my dns to the hunt group....Anyone done this before? If so it could be one for TAC.....Also - I'm not using any shared lines..
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