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New Member

cme-srst license "not in use" after IOS Upgrade

Hi,

I recently upgraded the IOS version of a CME router but the license state of the cme-srst license became "not in use" and "EULA not accepted". please see the info below:

Router-CME#show telephony-service license

License Supported:

cme-srst: Registered, Not In Use. Handle: 0x0

Maximum User License: 0

CSL license count: 0

CSL Requested User License: 0

Used User License: 0

Available User License: 0

Max Users Provisioned (ephone + pool): 500

Allowance - Extra user license: 15

temp_license_expired_event: 0

license_installed_event: 0

license_count_change_event: 0

eula_not_accepted: 2

license_check_approved: 0

license_check_denied: 75230

Possible License Denial reason: EULA not accepted.

Router-CME#show license

Index 11 Feature: cme-srst                      

       Period left: Not Activated

       Period Used: 0 minute 0 second

       License Type: EvalRightToUse

       License State: Not in Use, EULA not accepted

       License Count: 0/0 (In-use/Violation)

       License Priority: None

Before the upgrade was done, the cme-srst has a period left of 551 weeks 3 days.

Is there any way to put back the license period?

Please help...

Thanks,

shawn

1 ACCEPTED SOLUTION

Accepted Solutions

cme-srst license "not in use" after IOS Upgrade

https://supportforums.cisco.com/docs/DOC-26706

--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.
2 REPLIES

cme-srst license "not in use" after IOS Upgrade

https://supportforums.cisco.com/docs/DOC-26706

--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.
New Member

cme-srst license "not in use" after IOS Upgrade

thanks Jorge

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