Is there a system wide timer for the toggle button on the IP Phones for going from off-hook/on-hook/off-hook? I have a customer that, when they're on line 1 with a call and another call is coming in, if she terminats the first call and picks up the second by toggling the on/off hook button (really quickly), she doesn't get soft-key options for hold or transfer for that second call. I'm wondering whether she is toggling the button too quick and CME doesn't register that first call as ending. Is there a way to adjust the timer for the button being depressed before it's considered "on-hook" again?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...