Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

Bronze

CME v10.0 - Call Forward Information - First vs Last Redirect info

Hi,


We've upgraded a customer to CME 10.0.

In CME we have a ephone-dn with call forward all to a hunt-pilot for reception purposes. The ephone-dn allows us to inject the night-service function into the main office number.

Now when an external call to another ephone-dn transfers to the first ephone-dn on busy/no-answer the reception sees the call as a forward via the helper-dn for reception instead of a call forward because the originally called party not answering. Call forward information shows last-redirected party instead of first-redirected party. Apparently this behavior has changed between CME versions.

Is there a way to configure CME to always show first-redirecting party on the destination the call forwards to?

Regards,

Erik

Everyone's tags (1)
56
Views
0
Helpful
0
Replies
CreatePlease login to create content