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CME version 7.0.1 PROBLEM WITH THE DIAL TONE

Hi

We have one CME version 7.0.1 connected with the PSTN network with two different connections

One with PRI and the other with analogue lines

We dial 9 for the PRI and 8 for the analogue lines

WITH THE  PRI

Now the issue is that when we dial 9 we have to wait for  dialtone and then dial the number otherwise if we dial 9 and immediately dial the number then we cant establish the call.

WITH THE ANALOGUE LINES

When we dial 8 and the number immediately then everyhting its ok and we dont have to wait for dial tone

Could you pls advice?

below is the telephony service config

telephony-service

sdspfarm units 3

sdspfarm transcode sessions 10

sdspfarm tag 1 conference

sdspfarm tag 2 transcoding

conference hardware

video

em logout 0:0 0:0 0:0

max-ephones 48

max-dn 100

ip source-address 10.8.1.241 port 2000

service phone videoCapability 1

timeouts interdigit 3

timeouts ringing 15

system message Logicom

load 7914 S00104000100

load 7915-12 B015-1-0-2.SBN

load 7915-24 B015-1-0-2.SBN

load 7910 P00405000700

load 7912 P00403020209

load 7921 CP7921G-1.0.3.LOADS

load 7925 CP7925G-1.3.3.LOADS

load 7931 SCCP31.8-1-1SR2S

load 7937 apps37sccp.1-1-1-1

load 7960-7940 P00308010100

load 7961 TERM61.DEFAULT

load 7962 term62.default.loads

load 7965 term65.default.loads

load 7970 term70.default

load 7975 term75.default.loads

load 7985 cmterm_7985.4-1-7-0.bin

time-zone 30

time-format 24

date-format dd-mm-yy

  max-conferences 4 gain -6

moh music-on-hold.au

multicast moh 239.0.0.1 port 2123

dn-webedit

time-webedit

transfer-system full-consult

transfer-pattern 9T

secondary-dialtone 9

Regards

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""
8 REPLIES
Green

CME version 7.0.1 PROBLEM WITH THE DIAL TONE

Hi,

Can you show the dial peers that make the calls to the PRI

It may be that you need to remove the command secondary-dialtone 9

!

telephony-service

no secondary-dialtone 9

!

But it depends on the dial peers

Regards

Alex

Regards, Alex. Please rate useful posts.

CME version 7.0.1 PROBLEM WITH THE DIAL TONE

Hi thank you for the reply

Below is the dial peers for the PRI and for the analogue lines

!

dial-peer voice 3 pots

description **TO PRI**

preference 1

destination-pattern 9T

progress_ind alert enable 8

incoming called-number .

direct-inward-dial

port 0/0/0:15

!

dial-peer voice 5 pots

preference 3

destination-pattern 8T

incoming called-number .

direct-inward-dial

port 0/1/0

!

dial-peer voice 6 pots

preference 4

destination-pattern 8T

incoming called-number .

direct-inward-dial

port 0/1/1

!

dial-peer voice 7 pots

preference 5

destination-pattern 8T

incoming called-number .

direct-inward-dial

port 0/1/2

!

dial-peer voice 8 pots

preference 6

destination-pattern 8T

direct-inward-dial

port 0/1/3

!

dial-peer voice 16 pots

preference 7

destination-pattern 8T

incoming called-number .

direct-inward-dial

port 0/3/3

!        

dial-peer voice 9 pots

preference 8

destination-pattern 8T

incoming called-number .

direct-inward-dial

port 0/2/0

!

dial-peer voice 10 pots

preference 9

destination-pattern 8T

incoming called-number .

direct-inward-dial

port 0/2/1

!

dial-peer voice 11 pots

preference 10

destination-pattern 8T

incoming called-number .

direct-inward-dial

port 0/2/2

!

dial-peer voice 12 pots

destination-pattern 8T

incoming called-number .

direct-inward-dial

port 0/2/3

!

dial-peer voice 13 pots

destination-pattern 8T

incoming called-number .

direct-inward-dial

port 0/3/0

!

dial-peer voice 14 pots

destination-pattern 8T

incoming called-number .

direct-inward-dial

port 0/3/1

!

dial-peer voice 15 pots

destination-pattern 8T

incoming called-number .

direct-inward-dial

port 0/3/2

!

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""
Green

CME version 7.0.1 PROBLEM WITH THE DIAL TONE

Hi,

That looks good then

this peer already has the 9T in it

!

dial-peer voice 3 pots

description **TO PRI**

preference 1

destination-pattern 9T

progress_ind alert enable 8

incoming called-number .

direct-inward-dial

port 0/0/0:15

!

So can you try testing with

conf t

!

!

telephony-service

no secondary-dialtone 9

!

!

If you need to put it back the

conf t

!

!

telephony-service

secondary-dialtone 9

!

!

Regards

Alex

Regards, Alex. Please rate useful posts.

CME version 7.0.1 PROBLEM WITH THE DIAL TONE

I tried it with out any change

The problem exist and also another one problem that i forgot to mentioned it

When we dial 9 and wait the dial tone and then dial the number , finally the called number is not show on the phone screen

Maybe is a bug of the current cme version?

c2800nm-advipservicesk9-mz.124-22.T5.bin

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""
Bronze

CME version 7.0.1 PROBLEM WITH THE DIAL TONE

Hi mate,

Could you show configuraton for "inter serial 0/0/0:15" and "debug isdn q931" for calls to PRI when you wait for dialtone?

Also, did you try increasing the interdigit timeout to, say, 10 seconds?

telephony-service

timeouts interdigit 10

HTH

Boris

_____ Please rate helpful posts Пожалуйста оценивайте полезные сообщения

CME version 7.0.1 PROBLEM WITH THE DIAL TONE

Hi mate

interface Serial0/0/0:15

no ip address

encapsulation hdlc

no logging event link-status

isdn switch-type primary-net5

isdn timer T310 60000

isdn incoming-voice voice

isdn sending-complete

no cdp enable

end

with the  increasing timeouts interdigit  to 10 then i think we will wait much more when the CME send the call to the ISP or not?

Regards

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""

CME version 7.0.1 PROBLEM WITH THE DIAL TONE

Hi

Can someone help with this?

Regards

Please rate all useful posts Regards Chrysostomos ""The Most Successful People Are Those Who Are Good At Plan B""
Green

CME version 7.0.1 PROBLEM WITH THE DIAL TONE

Hi,

What happens if you remove the secondary dialtone

!

telephony-service

no secondary-dialtone 9

!

Make a call with the start 9.XXXXX

Does this call work ?

Regards

Alex

Regards, Alex. Please rate useful posts.
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