10-10-2009 06:49 PM - edited 03-15-2019 08:01 PM
I have CME 7 and CUE7 I configured the voice mail and it is OK. the problem is mwi the light does not go on (for all phones)
this is the configuration:
On the CME:
ephone-dn 141
number 801...
mwi off
!
!
ephone-dn 142
number 800...
mwi on
!
on the CUE:
ccn application ciscomwiapplication aa
description "ciscomwiapplication"
enabled
maxsessions 8
script "setmwi.aef"
parameter "CallControlGroupID" "0"
parameter "strMWI_OFF_DN" "801"
parameter "strMWI_ON_DN" "800"
end application
ccn subsystem sip
gateway address "192.168.25.254"
mwi sip sub-notify
end subsystem
and if I access the MWI setting from GUI I find the following under the outgoing:
MWI On Number: < No MWI on Numbers Defined on CCME >
MWI Off Number: < No MWI off Numbers Defined on CCME >
any help please?
10-11-2009 05:15 PM
Hi,
Please check the following:
1. You are using 800...
so confirm that your dial plan is using 3-numbers as the number of dots
2. Make sure that '' mwi sip outcall '' is configured under the ccnsubsystem sip command
3. if nothing help, please collect these traces which should help:
cue-3660-41a>trace ccn stacksip dbug
cue-3660-41a>clear trace
cue-3660-41a>mwi refresh telephonenumber 11043
cue-3660-41a>show trace buffer long
wish these be helpful
11-10-2009 04:30 PM
I too had this problem with cue 7.0, i changed mwi notification to SIP notify and all is well.
eg
CME
sip-ua
mwi-server ipv4:10.168.2.253 expires 3600 port 5060 transport udp
!
!
ephone-dn 1
mwi sip
CUE
ccn subsystem sip
gateway address "10.168.2.254"
mwi envelope-info
mwi sip sub-notify
end subsystem
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