You'll definitely want to work with TAC to find the root cause, but you can do an MWI refresh from CUE. Not sure what version you are running, but I've checked 2.3 as well as 3.1 and from the CUE web/sa page, go to Voice Mail > Message Waiting Indicators > Refresh. Select the mailboxes you want to refresh and press the appropriate button (refresh selected or refresh all).
As I told, mwi refresh in CUE which the command available from earlier CUE version was not resolve when MWI_STATE=FAILED in CME router. the MWI_STATE in CME router is introduced in sub-notify integration.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...