10-05-2013 11:27 PM - edited 03-16-2019 07:43 PM
Hi
i am getting these messages on my voice gateway
Oct 6 05:04:54.199: %FLEXDSPRM-3-UNSUPPORTED_CODEC: codec g723r53 is not supported on dsp 0/0
Oct 6 05:04:54.199: %FLEXDSPRM-5-OUT_OF_RESOURCES: No dsps found either locally or globally
can anybody tell whats could be the issue. is it related to fax relay. we are not using fax or any fax machine.
Regards
10-06-2013 07:47 AM
10-06-2013 08:03 AM
Hi Zubair,
In addition to what Mr. Chris has referred to , please refer the link which says:
All codecs that are supported on the PVDM2 are supported on the PVDM3, except that the PVDM3 does not support the G.723 (G.723.1 and G.723.1A) codecs. The PVDM2 can be used to provide G.723 codec support or the G.729 codec can be as an alternative on the PVDM3.
The PVDM3 DSP does not support Cisco Fax Relay. The PVDM2 (5510 DSP) does support Cisco Fax Relay.
regds,
aman
10-06-2013 08:44 AM
Hi Chris
Ya i saw that thread before but just to confirm if i am missing something. Coz my message is specific with the codec.
Thanks alot my customer is not using any fax or fax service so its ok
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10-06-2013 08:44 AM
Thanks Aman
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10-06-2013 09:08 AM
Hi Zubair,
can us share the VG configand show version ?
As u are sharing , u have not configured fax relay, have u configured g723 codec.
regds,
aman
10-06-2013 09:24 AM
Hi aman
Basically the scenario is that VG is on some remote relocation and sending only voice call to Avaya call center. There they configured g723 for utilizing less bandwidht ...
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10-06-2013 09:49 AM
Hi Zubair,
the document attached by me clearly says that g723 codec is not supported on PVDM3 .That is the reason, u are getting the DSP message .
regds,
aman
10-06-2013 10:01 AM
what will be the disadvantage of that ....
if i am receiving that messages ... any loss ??
10-06-2013 10:15 AM
Hi
There is no issue , the experts above shows above the cause of the error log message . Please find also the below link
Other please find your configuration , i think you will find the below command under " voice service voip"
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
Codec cisco is reffered for cisco fax relay. If you are using pvdm3, then cisco fax relay is not supported. At that time, you will see this error message, as if the primary fax protocol fails, older IOS/CM will try to fallback to cisco fax relay.
Thank you
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