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Communication Error on CUCM Administration & EM User Login Issue

Hello Guys,

I have been having challenge/issues logging into CUCM through the Web interface (CUCM Administration). When the username and password is entered and the login button is pressed, the error message shown is "Communication Error" is displayed.

In addition to this, when user tried to logon with their Extension Mobility credentials on the phone, they cannot logon while already logged on user cannot logut.

Kindly assist with any possible solution.

Thank you.

2 REPLIES
Cisco Employee

Communication Error on CUCM Administration & EM User Login Issue

Please post your complete CUCM version.


GP.

Cisco Employee

Communication Error on CUCM Administration & EM User Login Issue

Additionally, is this error seen on all CUCM nodes or just one ?

Also, is the EM service pointing towards the same CUCM where " Communication Error " is encountered ?

GP.

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