I am not able to make conference call using my IP communicator. The conf call with IP Phones works fine. I have exactly the same config of Partition and CCS in the softphone as I have with IP Phone but not able to make conf call. Any help would be greatly appreciated.
Thanks Eric for the reply. When I configure the Softphone to use the DP in the region using G.711 the conf call works but when I change the DP to the resion with G729 it doesn't. I don't have ant configured transcoder in the CCM. Below is the output of sh diag for the GW. Do I need to configure it in the rotuer? If so, could you please let me know how can I do that?
If you are using a Software Conference Bridge (the one configured only on the CCM) then that is the problem since the SCB only supports G.711. You will need to configure a Hardware Conference Bridge on the router and associate it to the CCM server. From what I have read that is your problem. Here is some info on how to setup the HCB:
1.- Make sure to put the 'dsp services dspfarm' command on the voice-card that is being used:
I am uploading the config and the output of the sh diag. I seems like either I don't have the right hardware or the config is no right. Could you please let me know if I have the right config/hardware to make the conf call using softphone work?
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