I am not able to make conference call using my IP communicator. The conf call with IP Phones works fine. I have exactly the same config of Partition and CCS in the softphone as I have with IP Phone but not able to make conf call. Any help would be greatly appreciated.
Thanks Eric for the reply. When I configure the Softphone to use the DP in the region using G.711 the conf call works but when I change the DP to the resion with G729 it doesn't. I don't have ant configured transcoder in the CCM. Below is the output of sh diag for the GW. Do I need to configure it in the rotuer? If so, could you please let me know how can I do that?
If you are using a Software Conference Bridge (the one configured only on the CCM) then that is the problem since the SCB only supports G.711. You will need to configure a Hardware Conference Bridge on the router and associate it to the CCM server. From what I have read that is your problem. Here is some info on how to setup the HCB:
1.- Make sure to put the 'dsp services dspfarm' command on the voice-card that is being used:
I am uploading the config and the output of the sh diag. I seems like either I don't have the right hardware or the config is no right. Could you please let me know if I have the right config/hardware to make the conf call using softphone work?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.