Conf Phone 8831 do not display french locale...

[christian.sanchez]

Hi,

This phones do not display the French language.

Can you help me?

Here are the installed versions:

CUCM version : 9.1.1.20000-5

CUCM Locale : cm-locale-fr_FR-9.1.1.1000-1.cop

Firmware : sip8831.9-3-3-5

Thanks a lot,

Best regards,

Christian.

[Ayodeji Okanlawon]

Did you select the correct locale on the phone? Have you restarted the phone? if all that didnt work, restart the tftp server

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

[christian.sanchez]

Hi,

Thanks for your answer.

I answered yes to every question, but unfortunately the phones remain in English.

...

?

Is there extra parameters different from other phones that I missed, or do those new conf phones have no extra language despite the documentation?....

Thanks !

Ch.

[Support Hotline]

Hi Christian,

Do you find the root cause of your issue with french locale for 8831 because i am facing the same now !!

Regards

Luc

[christian.sanchez]

Hi Luc,

We needed to upload at this time (Oct2013) the new locale design for the 8831 and it was OK.

Hope this help,

Salut,

Ch.