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Conference call with Polycomm phone

burleyman
Level 8
Level 8

We try to set up a conference call with a polycomm phone (analog), We are using VG224. Here is what happens....user dials one person and then calls another person to conference in, those two people can hear each other but the originator can not join in. Has anyone had thos problem? What could it be. I have compaired the Call Manager configs to a place where this works and all is good. Ideas?

Burleyman

5 Replies 5

cdickerson
Level 1
Level 1

Did you get this resolved? I'm having the same issue. thanks!

Charles Hill
VIP Alumni
VIP Alumni

We are experiencing the same issue. Anyone have a resolution?

Sorry forgot to post what I had found on this. It is a limitaion of the analog polycomms. You can do this with the IP polycom's but no the analog.

Hope this helps and sorry for the late reply.

Mike

stowellp
Level 1
Level 1

I had exactly the same problem with Polycoms and CME. I solved the problem

by making the dial-peer attached to the polycom SCCP controlled (service stcapp) so it can utilise the conferencing resources set up on the CME.

I am not sure how you go about this with a VG224, but it should be possible as I have sol;ved the problem with CME.

Cheers,

Phil

Thanks for the responce. I will check it out and see.

Mike

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