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New Member

Conference Issue

Hi all,

 

I’m having the following issue, when the customer is having a conference sometimes the 3er person in the call is not hiring the other 2 in the call,

 

This is occurred when the 3er person is called out of the company.

 

What debug can I use to check where the problem can be?

 

thanks.

 

 

 

 

 

  • IP Telephony
3 REPLIES
Cisco Employee

Sounds like codec issues, and

Sounds like codec issues, and FYI, you need to mention what system, and version, you have when asking help.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Jaime,This is a cucm 8

Jaime,

This is a cucm 8.6

dspfarm profile 10 transcode
 codec g729br8
 codec g729r8
 codec g711ulaw
 codec g711alaw
 codec g729ar8
 codec g729abr8
 maximum sessions 28
 associate application SCCP
!
dspfarm profile 20 conference
 codec g729br8
 codec g729r8
 codec g729abr8
 codec g729ar8
 codec g711ulaw
 codec g711alaw
 maximum sessions 11
 associate application SCCP

 

Cisco Employee

And does your configuration

And does your configuration points to use those??

You would need to review CUCM traces to find the reason for the disconnection.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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