07-26-2008 11:26 AM - edited 03-15-2019 12:13 PM
Hi !
I have two 7937 conference phone here, and when I plug them, the screens shows "Configuring IP" undefinitely. If I press the Application button and check the network settings, I can see that it grabbed its IP from the DHCP server properly ...
Any idea why both phones would stuck there ?
I've factory-reset the phones already.
Thanks !
07-26-2008 01:41 PM
Are they your only 7937? What vesion is your CCM? I imagine that you need to upload the firmware onto the CCM..
Chad
07-26-2008 01:53 PM
yeah, these are our first two 7937.
We are using CallManager Express 4.3
I have that configured:
tftp-server flash:apps37sccp.1-2-1-0.bin
and under telephony-service:
load 7937 apps37sccp.1-2-1-0
however, debug tftp events shows nothing when I plug the 7937
Thanks!
07-26-2008 02:31 PM
what IOS are you runnning?!
07-26-2008 06:11 PM
Cisco IOS Software, 3800 Software (C3845-SPSERVICESK9-M), Version 12.4(15)XZ, RE
LEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Fri 11-Apr-08 21:53 by prod_rel_team
ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
06-24-2019 07:24 AM
I have same problem. However, i'm using CUCM
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