I would question his response , yes the doc states voice recording - monitoring and recording however when you check the admin page for the 7937 it only shows the monitoring option which has been around since 6.x as a potential option on the page though not in the SW load. If you use SIP trunking and Active recording then you need the recording options you see with the 794x, 796x etc phones. The only option you have is monitoring and that is a CSS. With BIB the device makes the second call based upon the Recording Profile which has a CSS pointing to the Route Pattern, SIP Trunk. Today I assigned a CSS which has access to the Route pattern and assigned the device to the correct application users same as other recorded phones but the TAPIMONITOR in the recording app states no recording- device is running the 1.4 SW . Be interesting if you have a different response
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.