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Configuration Help - Outbound Caller ID CUCM 6

I'm trying to set up our system to provide the Called ID of the DID that originated the call. Presently, the only ID shown is the main number. I have each DN's External Mask showing the DID number. Is there somewhere else I need to configure?

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Accepted Solutions
VIP Purple

Re: Configuration Help - Outbound Caller ID CUCM 6

Go to route pattern configuration and check the box that says "Use Calling Party's External Phone Number Mask". Assuming nothing in the route list or gateway configuration overrides this setting and your providor allows you to send out caller ID, this should work.

Hope this helps. If so, please rate the post.

Brandon

2 REPLIES
VIP Purple

Re: Configuration Help - Outbound Caller ID CUCM 6

Go to route pattern configuration and check the box that says "Use Calling Party's External Phone Number Mask". Assuming nothing in the route list or gateway configuration overrides this setting and your providor allows you to send out caller ID, this should work.

Hope this helps. If so, please rate the post.

Brandon

Community Member

Re: Configuration Help - Outbound Caller ID CUCM 6

Thanks, the "Use Calling Party's External Phone Number Mask" worked, but only after I cleared the settings in the route list.

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