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configure connectivity on nme-cue

My nm-cue died and all we have as a replacement is a nme-cue. I tried to apply the current config from the nm-cue to the nme-cue and I can't ping it from the router to the nme-cue.



This was the working config from the NM-CUE



FastEthernet0/0.20 10.3.3.1 YES NVRAM up up



interface Service-Engine1/0


description $FW_INSIDE$


ip unnumbered FastEthernet0/0.20


service-module ip address 10.3.3.5 255.255.255.0


service-module ip default-gateway 10.3.3.1


!



ip route 10.3.3.5 255.255.255.255 Service-Engine1/0


I applied this on the NME-CUE and it doesn't ping


Cisco website has the config for the NME-CUE as:



Router(config)# interface Service-Engine 1/0


Router(config-if)# ip address 10.0.0.9 255.0.0.0


Router(config-if)# service-module ip address 10.0.0.10 255.0.0.0


Router(config-if)# service-module ip default-gateway 10.0.100.10


Router(config-if)# exit



I could ping from the router to the nme-cue with a different subnet following this config but I do not want to place the service engine on another subnet.



I retried it with


interface Service-Engine 1/0


ip unnumbered FastEthernet0/0.20

service-module ip address 10.3.3.5 255.255.255.0

service-module ip default-gateway 10.3.3.1



It didn't mention to add a static route so I left it out. Couldn't ping so I added the static route:



ip route 10.3.3.5 255.255.255.255 Service-Engine1/0



Still can't ping




Any help would be greatly appreciated.

8 REPLIES
Cisco Employee

Re: configure connectivity on nme-cue

What's the state of the service-engine

Did you no shut the service engine ?

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Br, Nadeem Please rate all useful post.
New Member

Re: configure connectivity on nme-cue

In1/0                      10.3.3.1       YES TFTP   up                    up 

The state is steady.  Issue is the NME-CUE doesn't have the software on board and for me to load it I have to be able to connect to it.  I could session into the card but it keeps cycling because its looking for the software.

Re: configure connectivity on nme-cue

When u get to a point where it say type *** to enter config mode do it

Point ur cue to a tftp server with the bootloader file on and have a ftp server ready with the software

Restart the card and make sure it gets the boot loader file

Follow the document steps in this link

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_0/install/boothelp.pdf


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Voice CCIE #37771
New Member

Re: configure connectivity on nme-cue

I tried that but didn't proceed since I couldn't ping the tftp-server nor the router host.  Went into the bootloader config the ip address, gateway, tftpserver.  Tried pinging but no response I figured it has to do with the original issue. 

Re: configure connectivity on nme-cue

From the router you can ping the tftp server ?

If you ping it from source address 10.3.3.5 that you use for cue?

Do a show iproute to the tftp server on the router.



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Voice CCIE #37771
New Member

Re: configure connectivity on nme-cue

Yes from the router I can ping the tftp server. 

No the router cannot ping the service module

No I cannot ping the tftp-server from the service module address 10.3.3.5 even after I set the configs in bootloader mode.

S      10.3.3.5/32 is directly connected, Integrated-Service-Engine1/0

R2811#sh run | s ip route

ip route 10.3.3.5 255.255.255.255 Integrated-Service-Engine1/0

R2811#

R2811#sh ip int bri

Interface                  IP-Address      OK? Method Status                Protocol

FastEthernet0/0            unassigned      YES NVRAM  up                    up     

FastEthernet0/0.20        10.3.3.1          YES NVRAM  up                    up     

FastEthernet0/1            unassigned      YES NVRAM  administratively down down   

In1/0                      10.3.3.1                 YES TFTP   up                    up

The router and tftp server are on the same subnet so it doesn not need a static route.


I'm pretty stumped..


configure connectivity on nme-cue

Hi,

Have you hard reset or factory the module yet?

Please see the following thread as well it seems like the Fast Ethernet of the module is not comming up maybe.

Voice CCIE #37771
New Member

Re: configure connectivity on nme-cue

I haven't is there a way to reset it from the bootloader?  There is no software onboard so I can't issue the command

#offline

(offline)#restore factory default

Its possible but I tried it on the 2 NME-CUE cards we got from cisco.  I wonder if those units just so happen to be bad...  Well we are overnighting an NM-Cue card so hopefully tommorow we would be up and running.

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