I'm trying to put together a line group for each one of our call centers as a backup plan in case IPCC fails. My question, can I use the 5-digit extensions that the call centers use when their agents are logged into IPCC? I know in the administration screen it states "do not include directory numbers of application controlled IP phones, or application monitored IP phones in the line group."
I just want to make sure before I jump into this, because if I can't add those extensions, then I have to create 100+ new ones for those agents.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...