Configuring DN to forward to outside number

[jmartin]

I have a user that will not have an IP Phone but needs a DN on the CallManager, I need to configure the DN to forward all calls to his cell phone number. I can make this work when I have the extension associated with a device but as soon as I disassociate the DN from the device you hear "Your call cannot be completed..." from CUCM. I have check to make sure that the Active Checkbox is marked under the DN configuration. We are running CUCM

8.6.2.20000-2

[Jaime Valencia]

Configure a translation pattern to do such thing.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[Rob Huffman]

Hi Jeff,

I've done this before using CTI-RP's (CTI Route Points) and it worked swell

Cheers!

Rob

EDIT: Holy crap Java! You must be jacked up on the Coffee today >>>hahahaha! +5

[Chris Deren · Accepted solution]

In addition to great suggestions here, +5 for Java and Rob, you should be able to use the unassociated DN as well, just make sure you have proper CSS assigned to it.

HTH,

Chris

Rob, accidentally rated you with +4, any idea how to adjust it, sorry buddy :-(

[Rob Huffman]

Hey Chris,

No worries my friend

It probably wasn't worth a 5 anyway I liked your idea better (+5)

Cheers!

Huff

[Chris Deren]

Looks like you cannot change it, you get +5 extra for my clumsiness

:-)

https://supportforums.cisco.com/docs/DOC-8052

Jeff, my apologies for stealing your thread here this way, hopefully you got your options.

Chris