Just to make it clear, i am not specifically talking about cucm cdr billing.
I want to know, can we fetch the data from any external database server? For example i have a table in an external database server which contains user id and their bill of purchased items. In IVR if users presses 1 and specifies his user id, he will get his total bill.
I hope it will clear the scenrio. Is it possible to do so??
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...