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Configuring OPERATOR TELEPHONE in CME

I have CME with 4 fxo lines

I define an operator telephone with single button

I forward call to fxo lines from outside with connection-plar

voice-port 0/0/0

connection plar opx 0

!

voice-port 0/0/1

connection plar opx 0

!

voice-port 0/0/2

connection plar opx 0

!

voice-port 0/0/2

connection plar opx 0

!

ephone-dn 100 dual-line

number 0

label 0

description OPERATOR

name OPERATOR

!

ephone 1

mac-address 001B.D491.5825

username "OPERATOR" password 100

type 7931

button 1:100

I want maximum two-calls are answered than transferred by the OPERATOR.

This is O.K.

Problem is that;

two calls comes

first-one, is in hold state

Operator makes Confrence with the second-one and inside telephone.

first-one joins automatically, which is unwanted.

I need to use only one-button

PLEASE HELP

1 REPLY
Bronze

Re: Configuring OPERATOR TELEPHONE in CME

Your config is dual-line,

\ephone-dn 100 dual-line

number 0

label 0

description OPERATOR

name OPERATOR

It should work as above or try with single line config, ephone-dn 100.

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